
Sue F, United Kingdom
- 1/1/2025
About Me
About My Family
About My Disney Experience
Questions I’ve Answered
- On Dec 17, 2024
Dan from WI askedIs there a Disney travel agent that can help plan all my activities, hotel, etc?Sue AnsweredHi Dan!Welcome to planDisney.Using the skills of an Authorised Disney Vacation Planner, located in the United States or Canada, can be so helpful! They can provide so many services by giving you...View Related Videos - On Dec 17, 2024
Paul from Kent askedWe have the 14 day magic tickets and are staying at a Disney hotel (Pop Century). Do we need to make a reservation to come to Epcot on New Years Eve? We planned to just get into the park at early entry and stay all day.Sue AnsweredHi Paul!Welcome to planDisney.It's always a pleasure to assist my fellow guests from the UK, and it's always worth double-checking the fine details because things can often change at Walt Disney...View Related Videos - On Dec 16, 2024
Lindsay from Greater Manchester askedHow do I book the behind the seeds tour for January 2025? It doesn’t seem to be working in the appSue AnsweredHi Lindsay!Welcome to planDisney.it's always a pleasure to assist my fellow guests from the UK, and I'm happy to help with your questions.Living with the Land is one of my favourite attractions at...View Related Videos - On Dec 15, 2024
Laura from Tyne askedMy boyfriend and I have just moved our reservation forward 1 day from July 31st to July 30th and we seem to have had £25 added to our bill/accommodation rental price. Could this be an admin fee?Sue AnsweredHi Laura!Welcome to planDisney.It's always a pleasure to assist my fellow guests from the UK, and I'm excited to see that you already have your Walt Disney World holiday booked for next year!There...View Related Videos - On Dec 14, 2024
Heather from SC askedIs there a Christmas ornament shop on the Boardwalk?Sue AnsweredHi Heather!Welcome to planDisney.I'm very excited to see that your vacation is just around the corner, and I think it's a great idea to take some time out during your visit to Walt Disney World to...View Related Videos - On Dec 13, 2024
Karen from WA askedWe have a dining package including reserved seating for the 7:30 showing of Fantasmic. What is the return time for entering the theater? Thank you!Sue AnsweredHi Karen!Welcome to planDisney.Fantasmic! is one of my favourite shows at Walt Disney World, and one of the best ways to end your day at Disney's Hollywood Studios.Making reservations for a...View Related Videos - On Dec 13, 2024
Megan from CA askedDoes Disney world provide transportation from Orlando airport to the Disney world hotels?Sue AnsweredHi Megan!Welcome to planDisney.Thank you for sending us this question as since Disney's Magical Express (the airport shuttle) was discontinued, guests visiting Walt Disney World have been finding...View Related Videos - On Dec 11, 2024
Whitney from OH askedI have read EVERYWHERE to pay for Cinderellas table out of pocket but according to my math- it is still cheaper to pay for two table services vs paying $300 for CRT. Anyone have a better way of explaining this to me? Fam of 4 with two under six!Sue AnsweredHi again Whitney!Welcome back to planDisney.Firstly, congratulations on securing one of the most sought-after dining reservations at Walt Disney World! Cinderella's Royal Table, located inside... - On Dec 11, 2024
Shelley from WI askedWe have the dining plan for our 6 day stay. We have 4 day park pass so where do we use the remaining Disney dining if we don’t use it all on park daysSue AnsweredHi Shelley!Welcome to planDisney.Thank you for asking this question as I love to talk about Disney dining plans!Firstly, the good news is that you can use both of the Disney dining plans across the... - On Dec 5, 2024
Whitney from OH askedIs there a certain bus stops at port Orleans Riverside that only buses to each theme park? I’m afraid we will get on a bus to make it to a certain reservation at Magic Kingdom only to be on a bus that’s going to Epcot or another park etc.Sue AnsweredHi Whitney!Welcome to planDisney.Thank you for sending us this question. I'm very happy to explain how the complimentary Disney Resort transport works.Do not worry! At each Disney Resort hotel,...View Related Videos - On Dec 5, 2024
Abby from OH askedWhy are there more options for MagicBand+ on the Disney Store vs. my account? We are staying at a Disney Resort, but I want to purchase from the Disney Store because of the color options. Can I do that instead of selecting through my reservation?Sue AnsweredHi Abby!Welcome to planDisney.All guests from the US can order MagicBand+ via your My Disney Experience account - they will be discounted in price and even though they are often re-stocked, the...View Related Videos - On Dec 5, 2024
Katy askedWe're staying at Coronado Springs but would really like to start our Epcot day at the Boardwalk. Is it possible to get a taxi to the Boardwalk, without being a resort guest or having an advanced dining reservation?Sue AnsweredHi Katy!Welcome to planDisney.It's always a pleasure to assist my fellow guests from the UK, and I'm happy to help you with your question.I totally understand your desire to start your day at...View Related Videos - On Dec 5, 2024
Robin from GA askedHi, can you tell me how hard it is to get from the movie value resort to the polynesian resort? Value resort is not on the Monorail route, correct? Also, are there certain times the shuttle runs back to the airport? Do you have to book that in advance?Sue AnsweredHi Robin!Welcome to planDisney.This is a good question! Thank you for sending it to us. It's not hard to get from Disney's All-Star Movies Resort to Disney's Polynesian Village Resort, but it will...View Related Videos - On Dec 4, 2024
Dean from NC askedWe are staying at a Disney resort. We have dining reservations at the Royal Table for 8:20am. Magic Kingdom opens at 9:00am on our visit date (02/04/2025) How do we get in early enough to make our reserved Royal Table time?Sue AnsweredHi Dean!Welcome to planDisney.Congratulations on securing a dining reservation at one of the most popular locations at Walt Disney World - Cinderella's Royal Table! Located inside Cinderella Castle... - On Dec 4, 2024
Stephanie from FL askedBest transportation from Orlando Airport to the art of animation. Worried because we are flying with a toddler on our lap and will not have a car seat with us. What options are there that are affordable we have a family of 5. Thank youSue AnsweredHi Stephanie!Welcome to planDisney.I recommend you use Mears Connect to travel from MCO (Orlando International Airport) to Disney's Art of Animation Resort. You can make your reservations on their...View Related Videos - On Dec 4, 2024
Laura askedI have had to split up my party to reserve tables, would they be able to seat us together on arrival? I am struggling to find a contact email address for rainforest cafe in animal kingdom. ThanksSue AnsweredHi Laura!Welcome to planDisney.It's always a pleasure to assist my fellow guests from the UK, and I'm happy to give you some tips to help with your dining reservations. It's always fun to dine at...View Related VideosUltimate Guide To Wild Africa Trek at Disney's Animal Kingdom
- On Dec 4, 2024
Laura askedI am planning on a character breakfast at Disney yacht club and then heading over to Epcot. Can I park at the hotel for this?Sue AnsweredHi again, Laura!Welcome back to planDisney.If you have a reservation at a restaurant at any Disney Resort hotel you will always be permitted to park at the hotel, typically for around 3 hours. There... - On Dec 3, 2024
Mary from MD askedHi. We would like our food from Walmart to be delivered to our room. We’re getting older and it’s hard for us to carry the food up the stairs! It’s always vague about the time our room will be ready. I have a couple of questions! If we have it deliver toSue AnsweredHi Mary!Welcome to planDisney.Pre-ordering groceries for delivery to my Disney Resort hotel is something I do before every visit to Walt Disney World. It's so useful to have all the items I need...View Related Videos - On Dec 3, 2024
Katie from KS askedHi there!! We are planning to stay at Animal lodge for 3 nights next August. We are also planning a beach stay on Anna Maria after our stent at Disney. Can we have a rental car brought to the resort for the second part of our week? Thank you so much!Sue AnsweredHi Katie!Welcome to planDisney.While there is no facility to have your rental car delivered to your resort, the Car Care Center offers a complimentary shuttle service to/from your Disney Resort hotel...View Related Videos - On Dec 2, 2024
Daniel from CA askedIs it going to be too crowded to enjoy the parks on December 22nd and 23rd? We’re planning on going to Hollywood Studios on the 22nd and Magic Kingdom on the 23rd. It will be my wife’s first time at Disney World and I haven’t been in over 10 years.Sue AnsweredHi Daniel!Welcome to planDisney.There is no doubt that Christmas week is one of the busiest times of the year at Walt Disney World, but that doesn't mean that you can't enjoy yourselves. As crowds...View Related VideosHolidays at Walt Disney World | planDisney Podcast – Special Episode
- On Dec 2, 2024
Murilo from Englad askedIf I have the 14-day UK Ticket with Memory Maker, can I download photos from group members who visit the park days before me? Do the same rules apply as the standard Memory Maker? Im the only who has Memory Maker.Sue AnsweredHi Murilo!Welcome to planDisney.With the 14-day Magic Ticket package, Memory Maker will activate when you scan into a theme park for the first time. Unfortunately, you probably won't be allowed to...View Related Videos - On Dec 2, 2024
Ashlie from FL askedCan I park at a resort if eating there? Do I need a reservation to eat there?Sue AnsweredHi Ashlie!Welcome to planDisney.I'm excited to see that your vacation is literally just around the corner - tomorrow you'll be arriving at the most Magical Place on Earth!I love to visit the... - On Dec 1, 2024
Colleen from MA askedI am interested in adding a meal plan to my stay at Port Orleans. Could someone please provide me with a price/total cost? We are more interested in the grab and go meal; 2 adults and 1 child who is 9. Thank you, ColleenSue AnsweredHi Colleen!Welcome to planDisney.I'm very happy to answer your question because adding a Disney dining plan to our hotel & ticket package gives us one less thing to think about (I'm not sure I... - On Dec 1, 2024
Heidi from MD askedIf I want to get a refillable mug when I stay at a Disney World Resort, but I don’t want to activate for soda refills, and just want it for water, can I get it for cheaper?Sue AnsweredHello Heidi!Welcome back to planDisney.I always purchase a Resort Refillable Mug on every visit - within 3 days I have redeemed the cost of the mug by the amount of coffee I drink! Did you know that... - On Nov 26, 2024
Katie from CA askedHi Sue, We r considering booking our hotel stay at the Dolphin hotel which is also a Marriott. If I book thru the Marriott site do I no longer gain access 2 potential early or extended park hours as a resort guest?Sue AnsweredHi Katie!Welcome back to planDisney.Thank you for sending me this question. I visit the Walt Disney World Dolphin Hotel nearly every time I am on holiday at Walt Disney World. I cannot resist...View Related Videos - On Nov 24, 2024
Yuka from JP-27 askedDo you think we can make it to 21:25 Jiko reservation after watching 20:00 Happily Ever After? We're going to Magic Kingdom on Jan. 2. Thank you!Sue AnsweredHi Yuka!Welcome to planDisney.You have planned a lovely day! I think you might just make it to your dining reservation, but let's talk it through - Happily Ever After lasts for around 18 minutes. ... - On Nov 23, 2024
Rachel from Worcestershire askedHi, Do your uk Walt Disney World 14 day tickets sell out? When is the latest we can buy them before a trip? ThanksSue AnsweredHi Rachel!Welcome to planDisney.It's always a pleasure to assist my fellow guests from the UK. Thank you for sending in this question.I have never been aware of our 14-Day Magic Tickets selling out....View Related Videos - On Nov 23, 2024
Connie from PA askedHello, I know that the bounce back right now is up to October 31, 2025 but I was wondering if they will add onto November and December anybody have any thoughts on that?Sue AnsweredHi Connie!Welcome back to planDisney.Commonly known as "Bounceback Offers" special discounts on your next Walt Disney World stay can often be found in Disney Resort hotel rooms.Usually, a booklet...View Related Videos - On Nov 22, 2024
Aedín from Galway askedHi there, can you pay per day at the gate? We will be in Florida for 5 days and would like to do universal as well so can we pay at the gate for one day? The only options coming up online is a 7 day pass which doesn’t suit us. Thank youSue AnsweredHi Aedin!Welcome to planDisney.I'm very happy to help with this question, as there are different park admission tickets available, and we need to find the best deal for our holiday.Tickets for...View Related Videos - On Nov 22, 2024
Mark from LA askedPlease send me the cost per day for the 2025 dining plans in MarchSue AnsweredHi Mark!Welcome to planDisney.I'm very happy to answer your question because adding a Disney dining plan to our hotel & ticket reservation is a great idea - we know that all our food (or most of... - On Nov 21, 2024
Rebecca from Notts askedHi, Planning a trip this year and I have an autistic son I need to apply for a DAS pass for. The past times we have been, I have been able to apply from the UK in advance but now I can't seem to be able to. Can I no longer apply from the UK? ThanksSue AnsweredHi Rebecca!Welcome to planDisney.It's always a pleasure to assist my fellow guests from the UK, and with the recent changes to the Disability Access Service (DAS) I am happy to clarify some of these...View Related Videos - On Nov 21, 2024
Katie from CA askedIn the past, we would take the Disney bus transportation from the Orlando airport to our hotel. Is this still offered?Sue AnsweredHi Katie!Welcome back to planDisney.Currently, there are no complimentary airport transfers (from MCO, Orlando International Airport) offered to/from Walt Disney World for Disney Resort guests, so I...View Related Videos - On Nov 20, 2024
Lynda from NV askedHow do I order my Magic Band?Sue AnsweredHi Lynda!Welcome to planDisney.You can order your MagicBand+ for your forthcoming trip by using your My Disney Experience account, either online or on the mobile app. If you use the app, scroll down...View Related Videos - On Nov 20, 2024
Rob from County Durham askedThanks for your answer Sue. My kids will be ages 8&7 at that time - do you know the cost of their incredi-pass as it currently stands?Sue AnsweredHi Rob!Welcome back to planDisney.Thank you for sending me this follow-up question. As far as I can see, the prices of the Disney Incredi-Pass for children (ages 3-9) are the same as for adults, so...View Related Videos - On Nov 19, 2024
Linda from SC askedHow can I get luggage from one resort to the other.Sue AnsweredHi Linda!Welcome to planDisney.I am excited to see that your wonderful vacation will soon be here!Our helpful Cast Members at Walt Disney World want to do everything to make your hotel stay enjoyable...View Related Videos - On Nov 19, 2024
Leeann from Hampshire askedHi I have 2 children with disabilities how do I get the das pass ? Can I do it when I get to the park or do I have to do it before going to the parks thank youSue AnsweredHi Leeann!Welcome to planDisney.It's always a pleasure to assist my fellow guests from the UK, and with the recent changes to the Disability Access Service (DAS) I am happy to help with answering...View Related Videos - On Nov 19, 2024
Philip from NJ askedWhere do I catch the bus at the Dolphin to go to Disney Springs?Sue AnsweredHi Philip!Welcome to planDisney.I visit the Walt Disney World Dolphin Hotel nearly every time I am on holiday at Walt Disney World. I cannot resist Shula's Steakhouse! It's the best steakhouse on...View Related Videos - On Nov 19, 2024
Helen askedbest transport options from Orlando Int airport to AOA hotel? is there a beginner's guide to planning? I am feeling overwhelmed and don't know where to start. which is the best dining options for 2 adults and 1 year old girlSue AnsweredHi Helen!Welcome to planDisney.It’s always a pleasure to assist my fellow guests from the UK, and I’m happy to help you with planning your holiday – there is a lot to process!I... - On Nov 18, 2024
Victoria from NC askedIf I have dining reservations at a Resort different from mine, how much time do I allocate in travel timeSue AnsweredHi Victoria!Welcome back to planDisney.I love to make dining reservations at different hotels, not least to enjoy delicious food and try new restaurants, but also to explore new places around Walt...View Related Videos - On Nov 18, 2024
Susan from PA askedIs there transportation from Orlando Airport? Magical Express still running?Sue AnsweredHi Susan!Welcome to planDisney.At this time there are no complimentary airport transfers to/from Walt Disney World for Disney Resort guests, so I have been using Mears Connect bus service, and it is...View Related Videos - On Nov 18, 2024
Jessica from MD askedWe are staying at AoA and planning to do an early breakfast at Cape May Cafe (7:30am). We are wondering what our best option for traveling to the breakfast is? We have two young kids, one needs a front facing car seat and one a booster. Thanks!Sue AnsweredHi Jessica!Welcome to planDisney.I am sure you will love staying at Disney's Art of Animation Resort - it's perfect for young families! There is so much to see, immersing yourselves in scenes from...View Related Videos - On Nov 17, 2024
Joanne askedIs the restaurants in Disney Springs open Christmas EveSue AnsweredHi Joanne!Welcome to planDisney.I'm happy to say that the Disney Springs restaurants are open on Christmas Eve, it just depends on availability for the time of your reservation, and your required...View Related Videos - On Nov 15, 2024
Gina from London askedHi I’m trying to get the best prices for park tickets . We are a family of 1 disabled 1 carer 2 children aged 10 and 8. Thanks.Sue AnsweredHi Gina!Welcome to planDisney.It's always a pleasure to assist my fellow guests from the UK, and it's important that we can make savings where possible as it all adds up! I have had a look around at...View Related Videos - On Nov 14, 2024
Rob from County Durham askedI am planning to visit Orlando for at least 8 weeks next year from the UK. is it possible for me to purchase an annual Disney pass from the uk?Sue AnsweredHi Rob!Welcome to planDisney.It's always a pleasure to assist my fellow guests from the UK, so thank you for sending in this question - I love the idea of 8 weeks in Orlando!You are able to purchase...View Related Videos - On Nov 14, 2024
Jack from TX askedwe plan to go to Epot center, which hotel would accommodate that center? Sue AnsweredHi Jack!Welcome to planDisney.There's something to be said about staying at a Disney Resort hotel that is closest to your favourite theme park. You can get there quickly, leave mid-day for a break...View Related Videos - On Nov 14, 2024
Kay from LA askedHi! I am planning a trip for two to Disney World. We would like to have breakfast at Crystal Palace in Magic Kingdom super early in the morning then go to Animal Kingdom for the day. Is this possible and would a park hopper be needed to achieve it?Sue AnsweredHi Kay!Welcome to planDisney.I love this plan! And yes, it's totally possible - let's talk it through.You can make a dining reservation up to 60 days in advance. I recommend you reserve The Crystal... - On Nov 13, 2024
Katherine from PA askedWhere and how do I purchase 1 day passes and reservations for Magic Kingdom? Also do I need magic bands?Sue AnsweredHi Katherine!Welcome to planDisney.All Walt Disney World theme park admission tickets can be purchased at any Guest Relations window at all the theme parks, both water parks (Disney's Typhoon Lagoon...View Related Videos - On Nov 13, 2024
Karen from NY askedI am going to the 5:30pm showing of Cirque du Soleil’s Drawn to Life on Dec 13. What is a safe time to make a reservation at T Rex for dinner afterwards? Not sure how much time to allow to exit the theater. Would 7:30 be safe? Or does it need to be 8?Sue AnsweredHi Karen!Welcome back to planDisney.I love spending time at Disney Springs, and I absolutely love this fabulous show - Drawn to Life Presented by Cirque du Soleil® & Disney. I have tickets...View Related Videos - On Nov 10, 2024
Shawn from TX askedHow soon am I able to make dining reservations. Trip is planned for November 2025. Sue AnsweredHi Shawn!Welcome to planDisney.Dining reservations can be made by all guests 60 days in advance. You can make your reservations online or by using your My Disney Experience mobile app. Your... - On Nov 10, 2024
Lucy from Lancashire askedHi I have a holiday in July 25 and need to apply for a DAS how do I do this from the UK and what evidence will I need?Sue AnsweredHi Lucy!Welcome to planDisney.It's always a pleasure to assist my fellow guests from the UK, and I'm excited to see that you have your holiday booked for next year. I hope you were able to take...View Related Videos