Disneyland Pixar Fest
  • On May 31, 2024
    Rita from CA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Hello We bought the 3 day southern cal pass. We used two days and had our 3rd scheduled for June 1st- deadline to use is June 2nd. We had a family emergency and cannot go as we have to watch over a family member. Can we upgrade that one day or is it lost?

    Hello, Rita! Welcome back to planDisney!

    First of all, I'm so sorry to hear about your family emergency. I hope your family member is better and the situation is resolved in the best way possible. It sounds like you now really need an escape to the magic, so let's see what we can do!

    My good friend and Disneyland Resort expert, Elizabeth S., researched a similar question and found some information that might help. You would likely be able to upgrade your unused ticket to a Magic Key Pass (if available). There is also the possibility that you'd be able to upgrade the last day to another ticket type, but you would need to contact the Tickets line so a friendly Cast Member would be able to tell you your options. However, if you can upgrade your ticket, you would have to do it before the last valid date of use, so I'd get on the phone sooner rather than later!

    Now, I have to ask: have you visited the resort since Pixar Fest started? If the answer to that question is yes, I must warn you: I'm incredibly jealous. And if the answer to that question is no, GO! And please take me with you. Since this amazing offering ends on August 4, 2024, I will be unable to experience it as I arrive the following week. But that's okay, I'll be going to my first D23 Expo, and just being in Disneyland Park makes my heart happy.

    Rita, I hope you're able to visit the resort soon and immerse yourself in pure joy. Reach out again if you have any other questions.

    In every job that must be done, there is an element of fun,
    Matt
thumbnail image for Matt

Meet the Panelist: Matt, New Jersey

Well hello there! I'm Matt and I'm a Disney-loving husband, teacher, and uncle from New Jersey. You can often find me tasting my way around an EPCOT festival, rope-dropping Magic Kingdom Park, or conquering all of the Disney Mountains. I can't wait to help you reach out and find your happily ever after on your next Walt Disney World Resort vacation! Learn More About Matt

Related Video

  • thumbnail image for Disney California Adventure Deep Dive | planDisney Podcast - Season 2 Episode 6

Didn't find what you were looking for? Click the Ask a Question button to open the Ask a Question dialogue box. If you are not logged in a dialogue box will appear to signin in order to ask a question.

To submit your question, please log in now if you have not already done so.

Ask a QuestionOpens the Ask a Question dialog box.
x

Update Browser

For a better experience browsing this website, please download an updated version of Internet Explorer.


Or you can continue browsing without updating.