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  • On Jan 21, 2025
    Debbie from MS Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    how do I file on the travel insurance that we purchased through disney?

    Hi Debbie,

    Welcome to planDisney, and I'm happy to help with your question today. Having to cancel or postpone your Disney World vacation is a Bibbidi Bobbidi Bummer! I'm very sorry to hear that, but it sounds like you took precautions by purchasing travel insurance. So let's get those details tracked down for you in order to file a claim.

    When you reserve your vacation package and purchase a Travel Protection Plan through Disney, the policy is actually provided by a company called Aon Affinity Insurance. Please head to this Disney Travel Insurance information page, and scroll to the bottom where you can find a link to Aon Affinity's website. That site has everything you need, including policy and coverage details, as well as a link to file your claim.

    Hopefully once you are reimbursed for your trip, at a future time you'll be able to book some magical vacation plans once again. I like to tell my family and friends to always keep an eye on the Disney World Special Offers page, as you never know when a great deal will be offered.

    I hope this helps, Debbie. Please feel free to contact planDisney again with anything else we can assist you with!

    Pixie dust to you,
    Tami




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Meet the Panelist: Tami, Colorado

Oh boy, I'm so happy you're here! I'm Tami from the beautiful Rocky Mountain state of Colorado, an Information Technology consultant, wife, and mom to two teenagers. My greatest passions include outdoor adventures and planning family vacations at Walt Disney World Resort. I understand how adding some key planning details (we call it pixie-dust!) can contribute to the best possible Disney vacation for your family. I'd love to help you make some magical memories! Learn More About Tami

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