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  • On Jun 8, 2025
    Holly from GA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    How can my 12 year old use his phone on the Disney app if I manage his plan?

    Welcome to planDisney, Holly! Thanks for stopping by with your question about the My Disney Experience Mobile app. I am happy to help you with an answer so that your son can use his phone to access your plans during your visit to The Most Magical Place on Earth

    The My Disney Experience mobile app is a fantastic tool for managing all your Walt Disney World Resort plans, including Disney Resort hotel reservations, theme park tickets, Lightning Lane selections, dining reservations, merchandise mobile checkout, and mobile food and beverage orders. Your son will not be able to create his own Disney account until he is 13 years old, but this doesn’t mean he cannot utilize the My Disney Experience app. If you download the My Disney Experience app onto your son’s phone, you can log in using your account information. Just note that he will be able to change plans and potentially use any stored credit card information for purchases. 

    In the My Disney Experience app, you can use the Disney Magic Mobile Service to send your son a digital pass to his mobile device. This will allow him to use his theme park ticket to enter the parks, link Disney PhotoPass photos, and check in at Lightning Lane or Virtual Queue entrances. He can do all of this without the My Disney Experience app. He will simply have his pass stored in his mobile wallet on his mobile device. You can read more about using the Disney Magic Mobile Service here on the Disney Magic Mobile page

    I hope this information helps, Holly! Have a magical vacation at Walt Disney World Resort. If we can answer more of your questions or if you need further assistance, please return here to planDisney. We are here for you and eager to help! 

    See Ya Real Soon!
    Angie 
thumbnail image for Angie

Meet the Panelist: Angie, Florida

Hi! I'm Angie, a Yoga and Pilates Instructor from The Sunshine State! I am happy to share my love and passion for travel and Disney vacation planning. My family has been enjoying our Vacation Club Membership since 2012 and discovered a whole new world, taking incredible vacations to Walt Disney World, cruises on Disney Cruise Line, and even a trip to Disneyland Paris. I would love to help you experience a magical Disney vacation! Learn More About Angie

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