Grandparents with children and Character
  • On Aug 23, 2023
    Patricia from IN Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I am unable to link my hotel reservation to my Disney World experience app. I am staying at Hilton Orlando Disney Buena Vista palace.

    Hi Patricia, 

    Welcome to planDisney! I know when I’m planning my next Walt Disney World Resort vacation, I love watching the My Disney Experience mobile app to see my plans evolve as I get closer to my vacation. 

    You should be able to link your Hilton Orlando Buena Vista Palace reservation to your My Disney Experience account. To complete this on the My Disney Experience mobile app, click on the three horizontal lines at the bottom right of the screen and select the tile labeled “Future Plans.” Find the “Link to Account” button, and select “Type ID” at the top of the screen. Under “Resort Reservation,” enter your confirmation number and last name on reservation. It may take up to 24 hours for the reservation to appear under your account. If you have any issues completing this process, you can call the Internet Help Desk at (407) 939-5277 for assistance in linking your reservation. Phone lines are open from 7:00 AM to 11:00 PM ET every day. 

    At this time, Hilton Orlando Buena Vista Palace guests can take advantage of Early Theme Park Entry every day! Participating hotels are subject to change prior to your visit in 2024, so you’ll want to double-check as your visit gets closer. I also recommend following Disney Parks Blog for any future updates that may add some magic to your visit! 

    I hope this was helpful, Patricia. If you have any future questions as you continue to plan your visit to Walt Disney World Resort, I’d love to help you here at planDisney!

    There’s a great big, beautiful tomorrow, 
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Meet the Panelist: Kaitlin, Indiana

Hi friends! I'm Kaitlin, a wife and mom to two young boys. I can always be found with a list of the latest and greatest snacks and treats at Walt Disney World, and sometimes I'm even willing to share those snacks with my family. In the meantime, I'm here to help answer your questions about your vacation to Walt Disney World Resort!  Learn More About Kaitlin

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