Guardians of the Galaxy at Night; EPCOT
  • On Nov 20, 2024
    Adriana from FL Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I am trying to enter the virtual queue but it says the party is not linked, what can I do?

    Welcome to planDisney, Adriana! It sounds like you're in the middle of the magic as we speak, and I hope you're having a magical visit so far! Let's get right to your question so you can try to get your party linked and snag a boarding group through a Virtual Queue today!

    Adriana, to join the Virtual Queue, all members of your party must be connected to your Family & Friends List on your My Disney Experience account. When you go to join the Virtual Queue, you will first have to confirm your party based on all eligible members of your Family & Friends List. You can do this step in advance to ensure everyone will be ready to go; if you noticed that members of your party were not linked this morning when you tried to join, you have a few options to correct this, and the great news is that you will have another opportunity at 1 PM EST to try and join a Virtual Queue again.

    To verify everyone's account, first make sure you see all members of your travel party on your Family & Friends List; if you are missing anyone you are traveling with, send them a friend request and be sure that they accept the request on their account. To do this, click the three horizontal lines at the bottom right corner of your My Disney Experience mobile app and then tap Profile. From here, tap Family & Friends List and verify your travel party. If you have connected plans already, they will show up at the top of your list under We're Planning Together. To add a new guest, scroll to the bottom of the page and click Add a Guest; you can then enter their name and age (you will need the email address associated with their My Disney Experience account) or search for them through your connected Guests if they are linked with others on your existing list.

    Once everyone is connected, verify that everyone has valid park admission for the theme park where the attraction is, including park reservations if required. To join the second queue opening at 1 PM, everyone will need to be inside the theme park where the attraction is located to be eligible to join.

    Adriana, I hope this helps! One final suggestion I can offer is to visit with the Guest Experiences Team inside the theme park if you're still having trouble connecting your party. These helpful Cast Members can be spotted under blue umbrellas in each of the theme parks and specialize in helping Guests navigate the mobile app for situations such as this one. I'm sending all the best vibes that you'll be saving the galaxy on Guardians of the Galaxy: Cosmic Rewind or dropping on into the bayou on Tiana's Bayou Adventure today! Whichever adventure you seek, you're sure to enjoy the ride!

    Magic and Memories,
    Alison
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Meet the Panelist: Alison, Louisiana

I'm Alison - a wife, mom, and teacher from New Orleans, LA. My first childhood visit to the Walt Disney World Resort sparked a lifelong love of this magical place, and I still find magic in both the new and nostalgic on each visit! I understand the changing dynamics of planning a practically perfect vacation; no matter how large your group is or what your interests are, I look forward to helping you create magical memories and discover unique experiences to make them even more enchanting! Learn More About Alison

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