Epcot Monorail around Spaceship Earth
  • On Apr 3, 2026
    Carrie from AL Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    We recently took a trip to WDW and went on The Behind the Seeds Tour. How can I make a Cast Member Compliment that is more in-depth than the generic drop-down menu on the My Disney Experience App?

    Hi Carrie!

    Thanks for stopping by planDisney with such a great question!  Cast Members go above and beyond to make the magic happen every day at Walt Disney World Resort, and it's so sweet that you want to take a moment to give an extra special note of thanks for an exceptional experience.  

    Carrie, I love that Disney has made it so easy to give Cast Compliments in the My Disney Experience Mobile App, but you are correct that this doesn't allow additional space for details about your interaction.  If you'd like to send a more specific note, you can always send an email via the Help Center.  On the form, you can select "Guest Services" as the category and "Comments on My Recent Visit" as the subcategory, then enter your note of appreciation in the text box below.  When drafting your thank you note, please include information such as the date of your visit, time of your tour, and Cast Member name, so the compliment can reach the appropriate team!  

    If you enjoyed the Behind the Seeds Tour, you may want to check out other tours available in the Enchanting Extras Collection during your next visit to Walt Disney World Resort!  My panelist pals Jenna and Donyell gave a great sneak peek of the Wild Africa Trek, and I can't wait until my boys are a bit older so we can try this one as a family!

    I hope this information has been helpful, Carrie!  If you have any other questions, please stop by to see us again here at planDisney!

    See ya real soon!
    Kristi
thumbnail image for Kristi

Meet the Panelist: Kristi, Maryland

Hi! I'm Kristi and I've been making magical memories at the Walt Disney World Resort since my first visit in 1989. While I cherished my childhood visits, my favorite memories have come sharing all of the excitement and wonder of a Disney Parks vacation with my husband and three boys. Whether you're planning a runDisney racecation, a trip with little ones, a land and sea adventure, or anything in between, I'm ready to help you make some bibbidi-bobbidi-beautiful plans for your next Disney Parks vacation! Learn More About Kristi

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