Hey, Stephanie! I'm so glad you stopped by planDisney.
It's my joy to welcome you to the world of Disney. I'm so excited about all the magical adventures you're sure to make.
Walt Disney World Resort is The Most Magical Place on Earth and (to quote Mary Poppins) I'm confident you'll have a "practically perfect" time in every way.
It seems like you've made a mistake purchasing your
tickets, Stephanie! Oh, bother. When purchasing tickets, you have the option of either selecting a 3-9 years old or 10+ years old. The former tickets are slightly cheaper. Unfortunately, the current policy is that
tickets are nonrefundable and nontransferable. I'm so sorry to be the bearer of such sad news, Stephanie. If I were you, I would call
"Existing Tickets" and explain your situation to a friendly Cast Member. They'll be able to look at your specific tickets and let you know what your options are.
I hope that's somewhat clarifying, Stephanie. I'll be wishing upon a star that you'll be able to get all the help you need. In the words of Dory from Finding Nemo, "When life gets you down, you know what you gotta do? Just keep swimming."
See ya real soon!
Mike