Mickey and Minnie Mouse with The Wish
  • On Apr 21, 2024
    Thomas from North Yorkshire Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    7 night western European cruise: 1st September from Southampton, the app says Hamburg guests ashore 7am and aboard 11:58pm then back again day 4 at 12.02am, customer services says it is at sea overnight and guests are required back at 5pm the first day?

    Hello Thomas,

    Welcome back to planDisney! Thanks for stopping by with another great question!

    I know you and your family are so excited to sail from Southampton in September. I just reviewed your fabulous itinerary again to see if I could give you a definitive answer to this puzzling situation. When viewing the Disney Cruise Line website, I see the same information you see on the Disney Cruise Line Navigator app, which appears that Guests might be free to spend the evening in Hamburg. When I checked with a Disney Cruise Line shoreside Cast Member, it appears that Guests can go ashore (assuming the ship remains on schedule and is cleared by local authorities) at 7:00 a.m. on Day 3 and Guests must be onboard on Day 4 at 6:00 p.m. According to the Cast Member I spoke with, the ship will remain docked in Hamburg. 

    Thomas, we recommend confirming when Guests should be back aboard on Day 3 once you board the ship at the start of your cruise. The Crew will likely communicate this information to everyone in advance of Day 3, but if you want to make plans you can ask. Since your cruise is currently scheduled to celebrate Pirate Night on the evening of Day 4, make sure you are back and ready to get your "arrghh!" warmed up! 

    I hope you have some exciting Port Adventures planned in Hamburg. A Visit to the Meyer Werft Shipyard (HAM24), where Disney Cruise Line vessels are built, sounds interesting! If the timing is right, you might catch a glimpse of Disney Treasure

    If you have other questions, Thomas, please let us know; we are happy to help!

    Wishing you many magical memories,

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Meet the Panelist: Shannon, Georgia

Hi! I'm a dreamer and doer who loves exploring the big blue world! My love for Disney began at Walt Disney World Resort and after my first Disney Cruise Line vacation I was hooked. I especially enjoy the ships' adult-exclusive spaces and activities while experiencing the magic only Disney can create. A Land and Sea vacation combining an action-packed Walt Disney World Resort visit and a relaxing Disney Cruise Line voyage is my favorite way to do Disney. I can't wait to help you create your magical memories! Learn More About Shannon

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