Toddler; Prince Charming Regal Carrousel; Magic Kingdom
  • On Sep 7, 2023
    Jessica from CA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    need to speak to a rep

    Jambo, Jessica.

    Thanks for stopping by planDisney today. I bet you are more than a little excited about your trip to The Most Magical Place on Earth now that your countdown is reaching the final stretch. That last month always feels like the longest wait, but you’ll be right in the middle of Main Street, U.S.A. before you know it.

    You can reach out to a Cast Member for assistance either by calling the respective phone number from the Help Center webpage for the specific department you need to speak to or by utilizing the chat feature. To chat with a Cast Member, simply click on the “Chat” button on the right side of the screen when navigating through the Walt Disney World Resort website. The online chat services are available between 6:00 a.m. and 11:00 p.m. EST, while Cast Members are available by phone between the hours of 7:00 a.m. and 11:00 p.m. EST. You may find that the “Chat” button won’t allow you to click on it occasionally. This happens when all available Cast Members are busy assisting other Guests. Just be patient, and it should pop up for you eventually. Another consideration when deciding which method of contact to use is that the Cast Members available via chat may not be able to assist with all of your needs, so you may have to call after all.

    I hope you get the answers you seek, Jessica. If there’s anything else we can help you with, don’t hesitate to stop back by planDisney. Have a magical trip!

    Happy trails to you,
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Meet the Panelist: Alyssa, Texas

Greetings, dreamers of all ages! I'm Alyssa, a lifelong lover of all things Disney and educator of future Imagineers. My dress collection rivals that of any Disney Princess, and I can almost always be found singing a Disney song with a bow in my hair. You can find me exploring all the magic Walt Disney World Resort has to offer on adults-only getaways with my Disney-loving husband or our multigenerational family. Tomorrow is just a dream away, and I would love to help you plan your own magical vacation! Learn More About Alyssa

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