Magic Kingdom Cinderella Castle
  • On Oct 6, 2023
    Linda from FL Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I need to cancel a reservation.

    Hi there, Linda! Thank you for bringing your question to planDisney. We're here to help!

    It sounds like you're only a few days away from your trip to Walt Disney World Resort! While plans for a vacation can be magical, sometimes life takes a not-so-magical turn and they need to be changed. I completely understand and I would love to help you with your next steps, depending on the type of reservation you need to cancel! 

    If you're asking about canceling a vacation package (which includes both theme park tickets as well as a stay at a Disney Resorts Collection hotel), please know that cancellations made 30 days or more prior to your arrival will receive a full refund, cancellations made two to 29 days prior to arrival will receive a refund minus the $200 deposit, and cancellations made one day or less prior to arrival is nonrefundable (minus any fees from third-parties). My best tip would be to cancel this vacation package at your earliest convenience or call a Cast Member for more assistance with your next steps. Again, making this cancellation as early as you're able will be very beneficial!

    If you're instead asking how to cancel a dining reservation or other experience, you can easily do so through your My Disney Experience account! Log into your account online, hover your mouse over the My Disney Experience tab, and click My Plans. Scroll down past My Plans, Reservations and Tickets until you locate your desired reservation, then click "Cancel Reservation" on the right. 

    Linda, I hope I was able to help you with your question today! And truly, I hope you get a chance to step back into the magic another time soon. And when you do, we'll be here waiting! If you have any other questions, please write to us again. After all, you've got a friend in me!

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Meet the Panelist: Michelle, Pennsylvania

Hello from Mister Rogers' Neighborhood, also known as Pittsburgh! My husband and I live in a little town that we affectionately call Main Street, U.S.A. where we often find ourselves seeking out ice cream, finding new adventures, and having lightsaber battles in our backyard. While we love to travel to galaxies far, far away, we consider Walt Disney World Resort our second home and I can't wait to help you add even more magic to your Disney vacations! Learn More About Michelle

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