Minnie and Mickey Celebrate Disney 100
  • On Jul 16, 2023
    Graham from CA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Hi. I have some multi day passes from 1997. I am not sure how many days are left on them. I was told when I bought them that they were for lifetime use. I am finally returning next year from England. Please could you help?

    Hiya Graham - welcome to planDisney!

    Great job holding on to those Theme Park Tickets! A ton of updates have been made that allow Guests to handle many tasks on their own via their My Disney Experience account online or in the app. That being said, when it comes to tickets from the past, it's actually best to get to the bottom of things with a phone call, Graham.

    Since you have some time before your visit, you may want to first try emailing the team of Cast Members who investigate older tickets - you can find instructions here. One caveat is that they're usually only able to provide information about how to use your existing ticket, whereas if you call in you may be able to actually firm up your plans and do things like make Theme Park Reservations or upgrade to a new type of ticket.

    That's why I recommend speaking to a Cast Member from the Existing Tickets line. They specialize in all things ticket-related, will help identify what options you may have, and may be able to help you complete an additional/new ticket purchase if that's necessary. Every ticket has different terms and conditions. For example, your existing ticket may be valid for admission or it may have value that can be applied to a new Theme Park Ticket or Annual Pass. Graham, if you meant to inquire about existing tickets for the Disneyland Resort in California, you can reach out to a Cast Member from the Tickets line at Disneyland to learn more about how your tickets can be used.

    Graham, I'm excited for you to learn what options you have with those tickets you've been holding on to! Before I go, I have to put in a plug for my favorite new attraction. If you're planning to visit EPCOT during your upcoming vacation, the new Guardians of the Galaxy: Cosmic Rewind rollercoaster is a blast that simply can't be missed!

    Ryan J.
thumbnail image for Ryan

Meet the Panelist: Ryan, Ohio

Hi, everyone! I’m Ryan from Ohio and am so happy that you’re here! By day (and most nights and weekends), I'm a business professor mentoring the next generation of leaders. In my free time I love outdoor activities and traveling with my family and friends, scarfing down ice cream, and, of course, all things Disney! I can’t wait to help your crew plan a magical Walt Disney World Resort vacation! Learn More About Ryan

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