Exterior of Pirates of the Caribbean in New Orleans Square, surrounded by lush greenery and a balcony façade.
  • On Apr 16, 2026
    Karla from CA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    We were given complimentary tickets. I added them in the app and made reservations. However, 6 out of 7 tickets on the app shows 3+ and 1 says 10+. What does that mean?

    Hey there Karla,

    Welcome to planDisney and thanks so much for your question! Congratulations on your complimentary tickets - that's so fun!

    Typically, the Disneyland Resort offers standard theme park tickets (marked as "Ages 10+") and children's tickets (marked as "Ages 3-9"). Therefore, from my experience, complimentary tickets marked as "3+" would mean that they can be used by adults or children, and then one of the tickets is specifically for an adult since Guests under 14 years of age must be accompanied by a Guest age 14 years of age or older. Additionally, the Disneyland Resort offers complimentary entry to Guests under the age of 3 with an accompanying adult.

    Keep in mind that even with complimentary tickets, you will still need to make your theme park reservations for each day you plan to visit. My preferred method of making or managing reservations is through the My Plans hub. If you have any specific questions about the tickets you received or run into any issues setting up your theme park reservations then you can reach out to a Cast Member at the Tickets line who can help you with the specific details of your situation.

    Thanks again for your question, Karla, and enjoy your upcoming trip to the Disneyland Resort!

    Have a Magical Day,
    Greg
thumbnail image for Greg

Meet the Panelist: Greg, Arizona

Hello there! Greg here from sunny Arizona. I'm a husband, dad to two young kiddos, and an avid fan of all things Disney, Marvel, and Star Wars. I've been visiting the Disneyland Resort since I was 5 and have loved making all new magical memories as a family of 4. I enjoy helping friends get the most out of their trip to the Disneyland Resort, and I am excited to help you plan your most magical vacation ever! Learn More About Greg

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