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  • On Sep 25, 2026
    Orla Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    How do you email the hotel for lost property?

    Hi Orla, and welcome to planDisney! I’m sorry to hear that you left something behind at your resort hotel, but Disney World is pretty good at returning lost items. So let’s chat about how to recover lost property.

    On the Disney World website, head over to the Lost and Found page and click the link to answer questions about your missing item. Once you finish filling that out, you’ll receive an email with a Lost Item claim number confirming that they received your submission. Then Cast Members will look for your lost property and aim to email an update within 48 hours.

    It sounds like you might be back home already, so while you wait for an update on your missing item, I wanted to share one of my favorite ways to keep the post-Disney blues away. And that’s planning another trip! Even if I don’t actually have a specific date in mind for my next holiday, I love to keep up on the latest developments in the theme parks by reading Disney Parks Blog. And between Tropical Americas in Animal Kingdom and Piston Peak in Magic Kingdom, there are so many exciting things on the horizon!

    The other gem is the Disney Parks YouTube channel, where you can find series like Disney Unscripted (to go behind the scenes in the theme parks) and planDisney’s resort tour videos (a great way to choose your next resort hotel!).

    I’m wishing on a star that your missing item finds its way back home! And if you have any other questions, we’re always here for you at planDisney.

    JoAnna
thumbnail image for JoAnna

Meet the Panelist: JoAnna, New York

Hi, friends! I’m JoAnna, an Imagineering nerd and dog mom from New York. I’ve traveled to all of the Disney parks around the globe, but Disney World will always be home.

Whether I’m navigating Rider Switch with my nephew or snacking around World Showcase with my friends, I love discovering what’s special about each of the different Disney destinations. I can’t wait to help plan your next adventure and get you on your way to making magical memories!
Learn More About JoAnna

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