JoAnna L, New York
- 1/20/2026
About Me
When I’m not planning my next adventure, you can find me training my pup Meeko in dog agility, sewing costumes for my next runDisney race, or geeking out over Disney history. Spending time in nature is also really important to me, whether I’m hiking, camping, or snowboarding.
I love that Inclusion is one of the Disney Parks’ five guiding keys. Traveling and learning about different cultures and perspectives inspires me to incorporate empathy and understanding into everything I do. At work, it helps me design inclusive learning programs so my colleagues feel valued and supported.
I’m honored to be part of the planDisney team and contribute to a place where everyone is truly welcome!
About My Family
And I can’t talk about my ‘ohana without my friends! We’re proud Disney adults who will never be too old to ride “it’s a small world”, dress up for Mickey's Not-So-Scary Halloween Party, or silent disco to “I Just Can’t Wait to Be King”. There’s really no age limit to Disney magic!
About My Disney Experience
Since then I’ve made countless core memories there, from celebrating my sister’s wedding with 20 of our closest family and friends to running my first marathon through all four theme parks! I love participating in runDisney weekends at both Disneyland and Disney World.
Disney World is my home park, but I’ve also been to all of the Disney theme parks around the world, stayed at Aulani in Hawaii, and sailed aboard the Disney Wish. My favorite part has been seeing Disney storytelling woven together with different cultures.
Whether you’re prepping for a runDisney race, planning a multi-generational family vacation, or getting ready for an adults-only weekend with friends, I can’t wait to help plan your next adventure at the Most Magical Place on Earth!
Questions I’ve Answered
- On Jan 20, 2026
Leslie from LA askedWhere can I find the receipt for the lightning lanes I purchased? I would like to go back and see how much I paid for each one please.JoAnna AnsweredHi Leslie, and welcome back to planDisney! It sounds like you’re all set to maximize the magic during your upcoming visit. So let’s make sure you can find your receipt.I’m usually...View Related Videos - On Jan 18, 2026
Kelly from CT askedI purchased memory maker and don’t see it on my app. How do I link it? I typed in the 12 digit code I received though my email confirmation and it’s not workingJoAnna AnsweredHi Kelly, and welcome to planDisney! I love how the My Disney Experience app makes it easy to see and manage your plans all in one place, from PhotoPass pictures to Lightning Lane selections. So...View Related Videos - On Jan 17, 2026
Hailey from MS askedhow do I cancel my trip? JoAnna AnsweredHi Hailey, and thanks for visiting us at planDisney! I’m sorry to hear that you’re no longer able to go on your trip, but I’d be happy to walk you through the steps to cancel.If you... - On Jan 16, 2026
Nathaniel from NJ askedI’m staying at the Yacht Club and want to plan a resort-hopping day. I must return by 5pm for conference check-in. My morning and afternoon are open, and I’d like to include an Animal Kingdom Lodge art tour if possible. Can you suggest an itinerary?JoAnna AnsweredHi Nathaniel, and welcome to planDisney! I love exploring the different Disney resort hotels, and Animal Kingdom Lodge is one of my favorites. It’s such a unique and relaxing retreat away from...View Related Videos - On Jan 15, 2026
Anna from PA askedCan you eat at any time for the Fantasmic Package and get VIP seating? Like lunch time and still get the evening seating?JoAnna AnsweredHi Anna, and thanks for visiting us at planDisney! Fantasmic! is my all-time must-do nighttime spectacular, featuring the perfect blend of stories and characters from beloved Disney classics and...