Welcome to planDisney, Liv. I love it when someone finds us and asks their first question! We hope you'll always come back to get your questions answered.
If you purchase a
vacation package, which includes a
Disney Resorts Collection Hotel reservation
and theme park tickets together, you can usually cancel your package 30 or more days before your arrival date and receive your deposit back or you can usually make changes without a fee if done within this timeframe. For cancelations between 2 days and 29 days before arrival, you usually receive all funds paid except for the deposit. If you're making changes within this timeframe, you may be subject to a change fee in addition to any increased costs depending on the nature of the change. If you cancel 1 day or less before arrival, you will not receive a refund. If you purchase tickets only, the full amount is due at the time of purchase and tickets cannot be transferred or refunded. However, if your plans change, you are usually able to apply the cost of your unused tickets to the purchase of a new ticket. Please note that if the new dates are more expensive, you will be responsible for the difference and if the new amount is less expensive, you will not receive a refund of the difference. You'll want to check out the
Terms & Conditions page for more specific and complete details.
If you are visiting the parks before January 9, 2024, please keep in mind that until that date, all Guests must make
Theme Park Reservations to visit one of the parks so you'll want to check on the
Theme Park Reservation Availability Calendar to ensure there is availability for the dates to which you want to change your tickets. If you have any other questions specific to your tickets,
you can always call a friendly Cast Member at the resort and they'd be happy to help!
Liv, whenever you get to the
Walt Disney World Resort, I hope you have a great time. Please
reach out to me directly if you have any other questions and I'd be happy to help you!
A true hero isn’t measured by the size of his strength but by the strength of his heart,
Matt