Hi Amy! Thanks for visiting planDisney.
If you've misplaced admission tickets, please call the
Tickets phone line for assistance. The friendly Cast Members are always willing to help in any way they possibly can. I've been in a situation where expired and unused standard admission tickets had gone digitally missing, and the Cast Member I spoke with was able to locate them with a little digging. Pure magic! Despite being expired, my standard admission tickets retained their value. So, I was able to apply their original value toward the purchase of new admission tickets by paying the difference. Prices and terms are subject to change.
Without knowing what admission tickets you originally purchased, I can't say what options you'll have, but the Cast Member you speak with should be able to explain them. I'd have the e-mail attached to the MyDisney account you used when purchasing the tickets ready, as well as a method of payment in case you also need to pay the difference toward a new valid
ticket purchase. Credit, debit, and
Disney Gift Cards are all convenient options.
And remember, in addition to a valid admission ticket, you also currently need a
theme park reservation to enter the parks.
Availability is not guaranteed. Popular days and parks can fill up, so it's best to make yours as soon as possible.
There's so much to explore this summer in the parks, so I hope you're able to visit soon. Have you heard about
Pixar Fest? It's underway now. This celebration features special Characters, Entertainment, themed menu items, adorable merchandise, and more!
Have a magical time!
Elizabeth