Epcot and monorail at night
  • On Apr 9, 2023
    Mayra from TX Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Cancellation policy

    Welcome to planDisney, Mayra! I'm so glad to be able to answer your question about vacation packages today. There is some flexibility built into the booking of your trip, so let's chat about what happens if you find that you need to cancel your upcoming vacation.

    Cancellation policies will vary depending on what kind of booking you have made. If you have booked a room at a Disney Resorts Collection Hotel and didn't bundle it with Theme Park tickets, your cancellation needs to be confirmed at least 5 days before your arrival to receive a refund of your deposit. If you have booked a vacation package that includes a Resort Hotel reservation along with Theme Park tickets, you will need to cancel your reservation 30 or more days before your trip to receive a refund of your deposit. Cancellations made 2 to 29 days before your trip will result in a cancellation fee of $200, and no-shows or cancellations less than 1 day in advance of your trip are non-refundable for the full package amount. These policies and dollar figures are subject to change so be sure to read your booking documents carefully to see how this policy applies to you. Theme Park tickets when purchased on their own are not refundable, but the date of use may be able to be modified to a time when it's better for you to visit. 

    Mayra, if you find yourself needing to cancel your upcoming trip to Walt Disney World Resort, my best advice for you would be to contact Disney Resort Hotel Reservations and speak directly with a Disney Cast Member. They will be able to talk you through what options are available to you if a cancellation or modification of your trip is what you decide on. 

    Have a magical day, Mayra!

    Jessica
thumbnail image for Jessica

Meet the Panelist: Jessica, Texas

I'm a personal stylist and I live in Texas with my husband and our three rescue animals. We are Disney Parks-obsessed and love enjoying all the magic that's out there especially for grown-ups. In fact, we even opted out of a tropical honeymoon to spend a blissful week at Walt Disney World Resort instead! I'm thrilled to be on the planDisney Panel and I'm excited to share everything I've learned from all of our trips and help you plan a memorable family vacation.  Learn More About Jessica

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