Multigen Fam at Stromalong Bay
  • On Feb 20, 2023
    Monica from NJ Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I had to cancel my trip to change to another date. Some of my payments were done with gift cards and my chase rewards. How will I be refunded this seeing as I don’t have the gift cards in physical form anymore?

    Hi Monica,

    Welcome to planDisney! I'm sorry to hear you had to cancel your initial vacation plans, but I'm hoping you're already on your way to planning a new trip.

    Based on the current cancellation policy, if you cancel a Walt Disney World Resort Vacation package that includes a Disney resort room & tickets more than 30 days prior to your scheduled arrival, you'll be refunded in full to your original form of payment. If the package cancellation is made between 2 and 29 days prior to your arrival, you'd be refunded minus the deposit amount, while cancellations or no-shows made 1 day or less are considered non-refundable.

    Refunds are issued to the original form of payment, so if you paid using multiple Disney Gift Cards the amounts paid will be returned to those cards. When I'm using multiple Disney Gift Cards I like to add them to and transfer the balances to one card. This also helps me in the event one of my cards is lost, as I can easily move the balance to another Disney Gift Card in my possession. 

    If you no longer have any of the gift cards that you used to book your vacation available I'd recommend reaching out to a Reservation Specialist by phone at 407-560-2428 for additional assistance. You can also reach out to Disney Rewards Customer Service by phone if you have further questions about managing your Disney Reward Dollars or using your Disney Rewards Redemption Card.

    I hope this helps Monica. Feel free to stop back and ask us any additional questions as you prepare for your next visit.

    Magic and Memories,
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Meet the Panelist: Amy, North Carolina

Hi, I'm Amy- a proud wife, mom, and Disney adult. I'm a natural planner with a flair for the creative, always looking for ways to add a little magical sparkle to our family's day-to-day happenings and once-in-a lifetime moments. You'll find me and my crew visiting the parks from rope drop to close and packing in as much magic as possible to each day of our Walt Disney World Resort vacation. From dining to photo spots and all the details in between, you've got a friend in me! Learn More About Amy

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