Mother and Father; iPad
  • On Feb 8, 2025
    Hunter from CO Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I booked a hotel stay at holiday inn Disney springs through a third party site. The confirmation number I received is not allowing me to link it to the my Disney experience app. Am I able to still enter the park through early entry if I show Proof of stay.

    Hi Hunter!

    Welcome to planDisney!

    You’re right in that guests staying at the Holiday Inn Orlando - Disney Springs Resort Area are eligible for Early Entry into the theme parks at this time. Such a huge perk! But in order for your mornings at the park to go smoothly, I would make sure your hotel stay is connected to your My Disney Experience account before your arrival. 

    If you’re having trouble linking it by using the app, I’d try logging onto your My Disney Experience account online to link it there. After you log onto your account, click My Plans in the My Disney Experience drop-down menu, hover over Resort Hotel, and then click Link a Reservation. 

    It’s good to note that you’ll want everyone in your travel party to be connected via your Family & Friends List prior to linking your hotel reservation.

    If it still doesn’t link, I recommend calling the hotel directly to see if they can assist you with your confirmation number or call the My Disney Experience phone number

    You’ll also want to make sure you have all of your park tickets linked to your account. This will help make entry a breeze, and it will also allow you to purchase and book your Lightning Lane services if you plan to.  

    If you have date-based park tickets, your Lightning Lane booking window will open at 7 AM Eastern, 3 days prior to the start date of your park tickets. 

    Hope that helps! Let us know if you have any other questions!

    Jenn J. 
thumbnail image for Jenn

Meet the Panelist: Jenn, Ohio

Hello from Ohio! I’m Jenn–a physical therapist, wife, and mom of 3 boys…who look just like Huey, Dewey, and Louie if you squint! I grew up visiting “The Most Magical Place on Earth,” and now I consider Walt Disney World my home away from home. I have a healthy mix of Joy and Nostalgia when I’m at the Disney Parks, and I’m so excited to help you make lifelong memories on your next Disney vacation. Learn More About Jenn

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