Welcome to planDisney, Kraig!
To find your existing Walt Disney World theme park tickets you can use the website or the mobile app.
On the website, sign in to your
My Disney Experience account. Hover over "My Disney Experience" in the top-right corner. Next, click "My Plans" and scroll down to find "My Plans" and finally "Tickets, Passes & Memory Maker". Your linked tickets should appear here.
On the Mobile App, open My Disney Experience and log in. Tap the ☰ (Menu) icon in the bottom right corner and then select "Tickets and Passes." Your linked tickets should appear on this screen.
If you don’t see your tickets, make sure they are linked to your account by selecting "Link Tickets & Passes" and entering the confirmation number from your ticket purchase.
If you're traveling with a group, make sure all tickets are linked under "Family & Friends" in My Disney Experience. This allows you to make
Lightning Lane selections and
dining reservations together, ensuring everyone gets the same reservation times!
Kraig, I hope this helps, but if you need additional assistance, you can call 407-934-7639 and speak with a Cast Member.
Have the most magical Disney vacation!
Toodles,
Korliss