Star Wars Galaxy's Edge Millennium Falcon: Smugglers Run; Family Walking away from Storm Troopers holding hands
  • On Apr 15, 2026
    Avery from BC Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Hi! We booked out Disneyland tickets through WestJet package but we never received an email with our ticket ID numbers or any confirmation regarding our tickets so we can link them to our Disney account. We want to make reservations but can’t.

    Hey there Avery,

    Welcome to planDisney and thanks so much for your question! 

    Typically when you book travel to the Disneyland Resort through a 3rd party, you would need to receive your ticket information from that entity. Ultimately, I would recommend you reach out directly to their customer service or the person you worked with to get more direct information on when to expect this information.

    However, one thing to double check is the My Plans hub. When you purchase theme park tickets directly through the Disneyland Resort website, they are automatically linked to your MyDisney account and show up here on the My Plans hub. Therefore, I would double check to see if the organization you purchased your package through has maybe already linked the tickets for you.

    If you don't see them there, then again I would recommend reaching out directly to the person you booked your package through to get more information.

    As you continue to plan your trip for late this month, make sure to also check out the Disney Parks Blog for more information on what's happening around the parks! It looks like you're planning your visit right around the time that some new Star Wars merchandise will be rolling out for Star Wars day (May 4th). 

    Thanks again for your question, Avery! I hope you enjoy your upcoming trip to the Happiest Place on Earth.

    Have a Magical Day,
    Greg
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Meet the Panelist: Greg, Arizona

Hello there! Greg here from sunny Arizona. I'm a husband, dad to two young kiddos, and an avid fan of all things Disney, Marvel, and Star Wars. I've been visiting the Disneyland Resort since I was 5 and have loved making all new magical memories as a family of 4. I enjoy helping friends get the most out of their trip to the Disneyland Resort, and I am excited to help you plan your most magical vacation ever! Learn More About Greg

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