Hi Lucy!
Welcome to planDisney.
It's always a pleasure to welcome my fellow guests from the UK, and I'm so pleased to see that you are already enjoying your magical holiday at Walt Disney World!
Whether or not you booked directly with The Walt Disney Travel Company International, your Disney Gift Card will be a physical card available for collection from
Disney Springs at the World of Disney store when you arrive. You will need to take your promotional Gift Card voucher with you, along with some form of photo ID (your UK driving licence or passport will be fine). Ask any Cast Member where you can collect your Gift Cards - you will be directed to a different desk than the usual check-out locations. If your tour operator hasn't sent you a Gift Card voucher, please contact them direct. The Walt Disney Travel Company usually sends documents around two weeks before your holiday, so double-check your travel documents for your voucher within those (their phone number is UK freephone 0800 169 0730).
I'm not sure I understand what you mean by wanting to find the gift card number? If you want to use the Disney Gift Card online, there is a card number on the back. If you use it in store, you can just swipe it at the till, or the Cast Member will do that for you.
Your Disney Gift Cards can be redeemed at most locations in the four theme parks, Disney Resort hotels, and Disney-owned restaurants and shops at Disney Springs (and a few other non-Disney places - please check at the till to be sure). World of Disney is a great place to start collecting your souvenirs! Temptation starts here!
You can check your
Disney Gift Card balance at any time on the website.
If your holiday offer also included the Dining and Merchandise Credit (for holidays in 2024) this will be sent to you by email soon after you have checked in to your hotel. This is not a physical card, but you can download it to your phone for easy access. As the name suggests, you will be able to use this for food and shopping across the whole Resort, however you please. You just need to show the bar code when you make your purchase.
Please come back and visit us if you have any further questions about your Gift Card, or anything else, and you can
send me a direct question if you wish. We will be happy to help you enjoy your magical holiday at Walt Disney World Resort!
Sue