Hi there, Alexia!
Thanks for bringing your question to us today. I'd be happy to share what I've learned.
I answered a
similar question about having Spirit Jerseys embroidered for another guest last year. Based on my past research, only ear hats could be custom embroidered at
Disney Springs and in the parks. I reached out to a Cast Member again today for an update but unfortunately, they didn't have an official list of items to share. If you have your heart set on custom embroidery it's certainly worth stopping in to speak with a Cast Member in person. I can't guarantee they can help but it never hurts to ask.
As I mentioned to my past guest, I'd recommend having the item in its original condition with tags attached as well as your purchase receipt. I've come across information that suggested only items purchased that day would be eligible for embroidery, but this is subject to Cast Member discretion.
Regarding timing, many
personalized items like celebration buttons at Ye Old Christmas Shope are typically ready within hours. Items like custom denim from
Levi's in Disney Springs may require additional time.
If you inquire during your next visit and the answer is still no, I'd recommend bringing your item to a local embroidery shop once you've returned from your magical vacation. You can also check out the
Personalization Shop on disneystore.com for other custom printing options.
I'm sorry I don't have a more clear answer for you today, but I hope you'll find the perfect solution for your special item. If we can answer any additional planning questions please don't hesitate to come back and let us know.
Magic and memories,
Amy