Star Wars Marketplace
  • On May 24, 2022
    Margaret from MO Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Trying to share reservation info from MDE with daughter and she cannot see anything!

    Welcome to planDisney, Margaret!  We are glad you brought your question to us today.

    With your Walt Disney World Resort vacation coming up soon, let's see if I can help you get squared away for your visit.  Since I have no way of accessing the information in your account, it is a bit tricky for me to diagnose what the issue might be.  It sounds like you have already connected your My Disney Experience account with your daughter's through Family & Friends.  If not, here is some information about linking accounts that my fellow panelist Alyssa provided to another Guest.

    I think you may need to adjust your sharing settings in My Disney Experience.  Click "Update" next to your daughter's name in your Family & Friends list on the My Disney Experience website, and select the button to share "All My Plans".  If your daughter is still not able to see any plans you've made in her My Disney Experience account, try signing out of your accounts, closing the app or browser, relaunching, and then signing back in.  If that doesn't seem to work, it might be time to give the My Disney Experience tech team a call at (407) 939-4357.

    If I misunderstood what you were asking or if you have additional questions, please feel free to visit planDisney again anytime.  We are always happy to help.

    Anne Marie
thumbnail image for Anne Marie

Meet the Panelist: Anne Marie, Illinois

Hi everyone!  I'm Anne Marie from Illinois.  I love escaping our long Midwest winters with some fun in the sun at beautiful Walt Disney World Resort!  It seems our family of six is always on the go, and that is one reason why our Disney vacation memories are so special.  We get the opportunity to have fun while spending precious time together.  I enjoy helping family and friends plan their Disney vacations, and I'd love to help you plan yours too! Learn More About Anne Marie

Related Video

  • thumbnail image for planDisney Overview

Didn't find what you were looking for? Click the Ask a Question button to open the Ask a Question dialogue box. If you are not logged in a dialogue box will appear to signin in order to ask a question.

To submit your question, please log in now if you have not already done so.

Ask a QuestionOpens the Ask a Question dialog box.
x

Update Browser

For a better experience browsing this website, please download an updated version of Internet Explorer.


Or you can continue browsing without updating.