Disney 100 Characters; mother, father, daughters; Donald Duck, Pluto, goofy
  • On Oct 22, 2023
    Rocio from FL Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Hi, trying to see if I can purchase an individual photo from my disney account. But it keeps promoting me to purchase a photopass when I only want the one photo.

    Hi Rocio,

    Welcome to planDisney! Thanks for stopping by with your question. It sounds like you made some magical memories during your visit to Walt Disney World Resort. Don’t you love how the Disney PhotoPass service captures these special moments? I’m happy to help you figure out the glitch you are experiencing.

    Let me help walk you through the steps! First, I prefer to view my photos on the Disney PhotoPass service website since it is easy to navigate between photos. Once you select the photo you wish to purchase and select Photo Download, be sure to select Add to PhotoPass Bag (in the blue rectangle button). Once you add the photo to your bag, the selection defaults back to Memory Maker, however, if you click on My Bag (at the top right side of the screen), you should see the individual photo you selected. You will see another prompt to purchase Memory Maker, but you don’t have to purchase it. Instead, select Checkout, and you should be on your way to enjoying the memory you selected!

    Rocio, once you download your photo, you can share it with others, post it on social media or print it on your own. Remember to download your photos within 45 days of the date the photo was taken

    I hope this helps you with your Disney PhotoPass service purchase, Rocio. Please let us know if you have other questions.

    Wishing you many magical memories in the days to come!

thumbnail image for Shannon

Meet the Panelist: Shannon, Georgia

Hi friends! I'm Shannon, a dreamer and a doer who loves exploring everything from the new to the nostalgic at Walt Disney World Resort. For three generations my family has been making Walt Disney World memories, so I know about creating a lifetime of magical memories at any time of life. Whether it's your first or 50th Disney vacation, an ultimate dream trip, or a quick getaway, I'll help you navigate your planning so you can create your own magical memories!

Learn More About Shannon

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