large family coming out of Cinderella Castle
  • On Aug 18, 2023
    Heidi from IN Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    We’re trying to link our tickets to the other members of our party and the steps listed on this website aren’t working. Is there another option?

    Hi Heidi, and welcome to planDisney!

    Memories for you and your family will be abundant when you visit Walt Disney World Resort! Knowing that you will be engulfed in the magic can excite anyone about the adventures you experience while there.

    Before you link the theme park tickets, ensure that everyone in your travel party is added to your Family & Friends List, then link your theme park tickets to your My Disney Experience account. Once those steps have been completed, you will need to assign a ticket to each guest. To reassign the tickets using the My Disney Experience mobile app, select the three lines at the bottom right and select “Tickets & Passes.” From there, select the ticket in question, “Reassign Ticket,” and proceed through the process. If you continue to have issues, call (407)939-4357 and speak with a cast member who can assist you. I can not begin to tell you how many times a cast member has been able to come to my rescue and help me troubleshoot any issues I could not fix on my end. 

    Please let us know if you have additional questions or need further assistance. 

    Have a magical time!

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Meet the Panelist: Raquel, Texas

As a mom of two children 6 years apart in age, it takes some creative planning to give each child a memorable Disney experience. Adding in a sprinkle of surprise pixie dust makes each vacation special for everyone.
Learn More About Raquel

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