Family at EPCOT Festival of the Holidays
  • On Aug 13, 2023
    Lhester harry from NJ Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Hi I overbooked my park day tickets by 1 day. Can I convert the amount of my one day ticket to store credits or gift card/coupons?

    Hi Lhester Harry,

    Welcome to planDisney! Thanks for stopping by with your question. We are always happy to assist other Guests with their Walt Disney World Resort vacation planning.

    You will be arriving at The Most Magical Place on Earth at one of my most favorite times of the year! There is nothing better than hearing holiday tunes, seeing spectacular Christmas trees, and enjoying specialty holiday treats all around the theme parks. My planDisney friends and I are pros at making and capturing holiday memories. Check out this post for “7 Tips for Great Holiday Photos” on the Disney Parks Blog!

    Unfortunately, tickets are nontransferable and nonrefundable once purchased. I have a couple of options for you that would not give you a refund of any sort but would offer you some alternatives. First, if you have not used your tickets yet (have not already entered a theme park using that ticket), you can transfer the unused ticket to another Guest. If you plan to return to Walt Disney World in the future, you could modify your unused ticket to another date. Of course, the other option is to extend your visit. My family and I often enjoy spending the morning in one of the parks before heading home. It might be a win-win for the remaining day on your ticket!

    You can modify theme park tickets online by going to “My Plans” under the My Disney Experience tab. You have until midnight Eastern Time of the day before your ticket’s first valid use date. Remember that no refund or credit is given if your change results in a lower ticket price. You will also pay the difference if the new ticket date is an additional cost.

    I hope this information has been helpful to you, even if it wasn’t exactly what you were hoping for. 
    If you have other questions about how to make the most of your holiday visit to Walt Disney World Resort, please write back and let me know! I would love to share more tips to help you enjoy every moment of your vacation.

    Wishing you many magical memories,
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Meet the Panelist: Shannon, Georgia

Hi! I'm a dreamer and doer who loves exploring the big blue world! My love for Disney began at Walt Disney World Resort and after my first Disney Cruise Line vacation I was hooked. I especially enjoy the ships' adult-exclusive spaces and activities while experiencing the magic only Disney can create. A Land and Sea vacation combining an action-packed Walt Disney World Resort visit and a relaxing Disney Cruise Line voyage is my favorite way to do Disney. I can't wait to help you create your magical memories! Learn More About Shannon

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