Hi Maddie and welcome to planDisney!
My Disney Experience is the place where you can view all of your plans, including
Disney Resort hotel reservations,
dining reservations and tickets. If you have
purchased tickets and they are not yet linked to your account, you can use your Will Call Confirmation Number to add them for each Guest. You can do this from the My Disney Experience mobile app or from the Walt Disney World website on a computer.
To link your tickets using the
My Disney Experience mobile app, click on the three lines on the bottom right of the app and then click on "Tickets and Passes". Then, click the plus sign (+) on the top right and then click on "Link Tickets & Passes". Since you have a Will Call Confirmation Number, click on "Type ID" and enter it in the top box. All of your purchased tickets should populate there and you can assign them to each Guest in your party.
To link your tickets using the Walt Disney World website, hover over the "My Disney Experience" tab on the top right of the website and then click on "
My Plans". Hover over the "Park Tickets" circle and then click on "
Link Tickets". Enter your Will Call Confirmation Number in the "ID Number" box and you should see all of your tickets to assign to a Guest.
If you run into any trouble, you can
contact a friendly Cast Member who can access your account and help you out. Please
stop back by and visit if you have any additional vacation planning questions.
Have a magical day!
Leslie