Sleeping Beauty Castle decorated with colorful banners and a 70th anniversary medallion under a blue sky.
  • On Apr 28, 2026
    Mallory from CA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I have tickets and I want to make a reservation for May 8th, but there is a line marked through that date. My tickets are still valid for that date and there are still tickets available online to purchase for that date. Why can’t I make a reservation?

    Hi Mallory! Welcome to planDisney. I’m glad you reached out. This is a great question, and you’re definitely not alone in running into this situation.

    When you see a date (like May 8th) with a line through it on the Theme Park Reservation Availability calendar, it usually means that reservations are no longer available for your specific ticket type, even if tickets are still being sold for that same day. Disneyland uses separate reservation “pools” based on ticket categories, so availability can look a little different depending on what you have.

    For example, standard tickets like “1-Park Per Day” and regular “Park Hopper” often have a different availability bucket than special offers like the California Resident Park Hopper. It’s very possible for one group to still have open reservations while another is fully booked. That’s why you might see tickets still available for purchase online, but not be able to reserve the date with your current ticket.

    Based on what you’re describing, the most likely scenario is that your ticket type has already reached its reservation limit for May 8th. In that case, your best next step would be to choose another available date on the calendar. If you’re using a standard ticket and still can’t book May 8th, that’s a good moment to connect directly with a Cast Member through the Disneyland Ticket Help line. They can take a closer look at your specific ticket and confirm whether there’s a technical issue or a restriction tied to your reservation eligibility.

    One small tip as you continue planning: reservation availability can shift from time to time as other Guests change their plans. It can be worth checking back periodically (especially closer to your preferred date) to see if anything opens up. It’s a bit like keeping an eye on wait times for Radiator Springs Racers: sometimes patience pays off at just the right moment.

    As you lock in your plans, the Disneyland app will be your best companion. You can manage reservations, check wait times for favorites like Indiana Jones Adventure, mobile order snacks, and keep tabs on entertainment schedules so you don’t miss something special during your visit.

    Mallory, you’re very close to having everything set, and once that reservation is secured, you’ll be all ready for a fantastic day at Disneyland Park or Disney California Adventure Park. If any other questions come up along the way, we’re at planDisney always here to help.

    Wishing you smooth planning!

    David
thumbnail image for David

Meet the Panelist: David, California

Hey there! My name is David but my friends (like you!) call me "Q." My wife, our twin daughters, and I have been Disney fans our entire lives. In fact, most our major life milestones have been celebrated at Disneyland and California Adventure, from our honeymoon to celebrating our daughters' entrance into elementary school. As an amateur photographer, attention to detail is key and I bring that same spirit to helping you plan the most magical trip. Whatever your question is, I have a Q-Tip for you! Learn More About David

Related Video

  • thumbnail image for A Guide to Character Meetings at Disneyland

Didn't find what you were looking for? Click the Ask a Question button to open the Ask a Question dialogue box. If you are not logged in a dialogue box will appear to signin in order to ask a question.

To submit your question, please log in now if you have not already done so.

Ask a QuestionOpens the Ask a Question dialog box.
x

Update Browser

For a better experience browsing this website, please download an updated version of Internet Explorer.


Or you can continue browsing without updating.