Mickey dressed in holiday clothes in front of a Christmas tree.
  • On Oct 20, 2023
    Armand from PA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    We have tickets for November 21 to November 28th and they are on our bands. We may not be able to make those dates. What is the policy for changing the dates if possible?

    Hi there, Armand,

    Thanks for stopping by planDisney with your question today! I'm happy to assist.

    It sounds like you have a magical trip on the horizon, but I understand that plans sometimes fall through despite our best efforts. Though theme park tickets are non-refundable and non-transferable, you should be able to apply the value of wholly unused, expired tickets to another visit as long as the new tickets are of greater or equal value.

    If you already have new dates in mind, you change the date on your unused tickets by visiting the "My Plans" section of your My Disney Experience account. You can also reach out to a Cast Member by phone for assistance in modifying your dates.

    Should you decide to keep your original plans you'll want to make time to visit the EPCOT International Festival of the Holidays which begins November 24th. There is so much festive food and entertainment to enjoy you won't want to miss it! I've been checking on flights and looking into resort availability for my own year-end visit ever since the list of celebrity narrators for the Candlelight Processional was announced. I'd also recommend visiting the resorts to see all the beautiful holiday decor. I was so impressed by the artistry and scale of the gingerbread displays at Disney's Grand Floridian Resort & Spa and Disney's Beach Club Resort last year, I just can't wait to see what's in store this season!

    Armand, please don't worry if you need to shift your travel dates. There's never a bad time of year to visit Walt Disney World Resort! Magic awaits each day and new experiences are always on the horizon. It's what keeps my family coming back time and time again. I'm sure you'll find the perfect time to visit.

    If we can offer any additional planning assistance please don't hesitate to let us know. We're always glad to help guests maximize their magical vacations! 

    Magic and memories,
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Meet the Panelist: Amy, North Carolina

Hi, I'm Amy- a proud wife, mom, and Disney adult. I'm a natural planner with a flair for the creative, always looking for ways to add a little magical sparkle to our family's day-to-day happenings and once-in-a lifetime moments. You'll find me and my crew visiting the parks from rope drop to close and packing in as much magic as possible to each day of our Walt Disney World Resort vacation. From dining to photo spots and all the details in between, you've got a friend in me! Learn More About Amy

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