Girl at Disneyworld
  • On Dec 29, 2023
    Sheri from KS Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I have a ticket to WDW in my wallet. I can’t scan the code or photograph the code when it’s in my Apple Wallet. I’ve tried entering the ID number shown several times and it is not being accepted.

    Hey there, Sheri!

    Welcome to planDisney. We're overjoyed you've stopped by with a fantastic Walt Disney World Resort vacation planning question! I can't believe my eyes... do you really arrive at The Most Magical Place on Earth today!? Before you head to the theme parks for a day filled with excitement and wonder, let's discuss how to use Disney MagicMobile service!

    Sheri, I understand you are able to see a Disney MagicMobile pass in your phone's digital wallet. Excellent! That means you've successfully used the My Disney Experience mobile app to create your pass. As long as you've linked your theme park ticket to your Disney account previously and made a theme park reservation, then you'll be able to seamlessly use your Disney MagicMobile pass (either via your smartphone or smartwatch) at the turnstiles to enter a theme park! (If you haven't linked your theme park tickets to your account yet, check out the instructions my fellow panelist, Thiana, recently provided to another Guest.)

    Once you arrive at the theme park main entrance, it's time to activate the pixie dust powered by Disney MagicMobile service! To access your theme park admission, simply hold your device near the MagicBand touch point. Then, you'll tap your index finger on the finger print scanner and wait for the green light. After that, it's time to head into the theme park for a magical and memorable day! (If you experience any difficulties at this point, a Cast Member will be able to assist you at the turnstiles.) Sheri, there's so much fun in store for your visit today, so be sure to check out the Hours & Events Calendar for all the exciting happenings in the theme parks.

    Sheri, I hope you've found this information helpful as you gear up for an enchanting day at The Most Magical Place on Earth. If you have any additional questions, you're always welcome to revisit us at planDisney! We're here to help you make the most of your Walt Disney World Resort vacation.

    Warm wishes,

thumbnail image for Lauren

Meet the Panelist: Lauren, Michigan

Hello friends! I'm Lauren M. from the Mitten State. I'm a mom, scientist, runDisney enthusiast, Disney Vacation Club Member, and self-proclaimed connoisseur of Disney snacks! For my family, it's a mix of both new and nostalgic that keeps us returning to the Walt Disney World Resort year after year. Throughout my life, I've been fortunate enough to experience many milestones and unforgettable moments at Disney Destinations and I can't wait to help you make magical vacation memories of your own! Learn More About Lauren

Related Video

  • thumbnail image for Technology | planDisney Podcast – Episode 8

Didn't find what you were looking for? Click the Ask a Question button to open the Ask a Question dialogue box. If you are not logged in a dialogue box will appear to signin in order to ask a question.

To submit your question, please sign in now if you have not already done so.

Ask a QuestionOpens the Ask a Question dialog box.

Update Browser

For a better experience browsing this website, please download an updated version of Internet Explorer.

Or you can continue browsing without updating.