Avengers Campus featuring Thor
  • On Sep 18, 2023
    Emily from WA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    If someone I am traveling with becomes ill, can I give their ticket to another family member of mine? How do I change the name on the ticket?

    Hello Emily!

    Thanks for bringing your question to planDisney. I'm thrilled to hear your visit to Disneyland Resort is just days away. I know excitement must be high as you make your final travel plans!

    While we all hope to be as invincible as some of our Avengers Campus pals, unfortunately, illness sometimes strikes during less-than-ideal times; vacation plans included. If a member of your travel party has become ill and is no longer able to travel, you can reassign their ticket to another guest by calling a ticketing Cast Member prior to your visit. They will be able to update the name linked to that particular ticket and ensure each member of your group can easily access the correct ticket each day. But not to worry if you're still not certain whether your travel partner will be able to make the trip. As my fellow panelist Tony shares, the name on the ticket isn't usually a deal breaker, so you'll have some time to work things out up until the first day of admission is used.

    If your travel partner uses part of their ticket but gets sick before being able to use their remaining admission entitlements, unfortunately, you will not be able to reassign any remaining days to another guest. Cast Members will take a photo of each guest upon ticket activation and that photo will be verified for each successive use. 

    I'm hoping illness doesn't derail any of your group's plans because there is so much magic in store for you this fall, from festive seasonal snacks to frightfully fun entertainment and decor. I'm sending an extra spoonful of sugar your way (and a sprinkle of pixie dust for good measure) so that everyone feels healthy and ready to tackle all the excitement. 

    If we can answer any additional questions please stop back and let us know. You are also welcome to contact a Cast Member by phone with any additional questions or concerns as you prepare for your visit.

    Magic and memories,
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Meet the Panelist: Amy, North Carolina

Hi, I'm Amy- a proud wife, mom, and Disney adult. I'm a natural planner with a flair for the creative, always looking for ways to add a little magical sparkle to our family's day-to-day happenings and once-in-a lifetime moments. You'll find me and my crew visiting the parks from rope drop to close and packing in as much magic as possible to each day of our Walt Disney World Resort vacation. From dining to photo spots and all the details in between, you've got a friend in me! Learn More About Amy

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