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Star Wars Marketplace; Hollywood Studios; Galaxies Edge
  • On Sep 23, 2024
    Leonard from PA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    How can I get a savi’s light saber battery pack mine is not working please help

    Welcome to planDisney, Leonard! Thanks very much for stopping in with your question. 

    I'm sorry to hear that you are having issues with your lightsaber. The best way to get some help is by reaching out to Merchandise Guest Services. You can reach them by phone or via email at merchandise.guest.services@disneyparks.com. Cast Members in that department should be able to offer troubleshooting assistance or offer you a return/exchange. 

    Leonard, I hope this information is helpful to you. Please feel free to come back to see us if you have any more questions about your next vacation to the Walt Disney World Resort. It's always our pleasure to help you!

    Veronica 
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Meet the Panelist: Veronica, Florida

Hello from South Florida!  My name is Veronica.  I'm a wife and mother to two amazing girls.  I'm a bilingual journalist turned stay-at-home mom.  My first visit to the Walt Disney World Resort was at the ripe age of two and I've had the pleasure of visiting every year since!  Now as an adult, I plan my family's fun and memorable vacations.  As a planDisney Panelist, I look forward to helping you craft your magical experience!  Learn More About Veronica

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