couple checking in Disney's Animal Kingdom
  • On Jan 11, 2025
    Rachel from KY Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I have a resort reservation that I need to add a special request to. I am wanting to request a top floor room. What's the easiest way to do that?

    Hi Rachel, and welcome to planDisney! 

    It sounds like you’re on the exciting countdown to your Disney vacation. What an incredible time to be planning! In my family, we make the countdown just as much fun as the trip itself. We love watching classic Disney movies inspired by theme park attractions, like Pirates of the Caribbean or Haunted Mansion, all while enjoying popcorn from our refillable popcorn buckets we brought home from our last visit. We’ve also been known to scour the internet for vintage Disney Vacation Planning Videos to relive some nostalgia. If you’re looking for even more ideas, check out the Disney Parks Blog article on creative ways to count down to your vacation.

    To request a top-floor room, you can use the Online Check-In Service available in the My Disney Experience app. During the check-in process, you’ll find a section for Room Requests. However, these options are limited to preset choices, and a specific “top floor” request might not be available. For the best chance of securing your preferred room location, I recommend skipping online check-in and waiting to speak directly with a Cast Member at your resort’s front desk when you arrive. Cast Members will do everything they can to accommodate your request, even if it means waiting a little longer for your room to be ready. While it’s important to note that requests aren’t guaranteed, you’ll likely spend most of your time enjoying thrilling rides, savoring delicious meals, and taking in breathtaking nighttime shows like Happily Ever After!  

    As you continue planning your trip, I’d love to help with other details! Whether it’s choosing the perfect character dining experience, tracking down my favorite snacks in each park, or deciding which attractions to prioritize for Lightning Lane return times, I’m here to assist. There’s so much to see and do, and I’d be thrilled to help make your vacation as seamless as possible.  

    Enjoy every moment of your countdown, Rachel, and don’t hesitate to reach out with more questions as you plan your incredible Disney getaway!  

    See you real soon!
    Brent
thumbnail image for Brent

Meet the Panelist: Brent, Maryland

Welcome to planDisney! I'm Brent, a husband, father, coach, and dog dad from Annapolis, MD, with a mind on a permanent Disney vacation! I specialize in crafting unforgettable trips to the Walt Disney World Resort but when it's my turn to vacation, you can catch me indulging in the food options of EPCOT's World Showcase, ascending Disney Mountains, and lounging poolside at Stormalong Bay with a delicious treat from Beaches & Cream Soda Shop! Learn More About Brent

Related Video

  • thumbnail image for Top Thrills at Walt Disney World Resort

Didn't find what you were looking for? Click the Ask a Question button to open the Ask a Question dialogue box. If you are not logged in a dialogue box will appear to signin in order to ask a question.

To submit your question, please log in now if you have not already done so.

Ask a QuestionOpens the Ask a Question dialog box.
x

Update Browser

For a better experience browsing this website, please download an updated version of Internet Explorer.


Or you can continue browsing without updating.