Couple enjoying pretzel at Disney's Animal Kingdom Theme Park; AA; mickey ears
  • On Aug 1, 2024
    Liza from FL Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    How do I remove friends from my ‘guests managed by me’ section of the My Disney Experience app? I’m scared to remove them & have it affect their tickets negatively (at least one other person has an annual pass).

    Hey, there! Hi, there! I am glad to meet you at planDisney, Liza, where you are as welcome as can be.

    I am glad you stopped by with this question about converting your friends' MyDisney accounts. By doing this the wrong way, I learned just how easy it should be.

    If your friends are 13 or older, you can update their accounts online or follow these steps on the My Disney Experience app:

    1. Open the main menu (the "≡" at the bottom of the screen)
    2. Scroll to "Account" and select "Profile"
    3. Pick the "Family & Friends" tab at the top of the page
    4. Select your friend's profile to open it
    5. Click on "Send email" and enter their email address
    6. Ask them to open the email and accept the invitation to manage their account
    Bibbidi Bobbidi Boo! The accounts should now be managed by them and the tickets and Annual Passes linked to their account stay in place on their profiles. They will still show in your Family & Friends list, and you can share plans, photos, and all the frills and thrills.

    If you have any challenges, you can call and ask for assistance. Hopefully, you won't need to, as these are the directions a Cast Member guided me through. I have now converted my teens' accounts successfully after my first failed attempt.

    I hope you have a wonderful trip to the Most Magical Place on Earth! If you have any other questions, planDisney is here for you.

    Thinking of the Happiest Things!
    Jana
thumbnail image for Jana

Meet the Panelist: Jana, Georgia

Hi, everyone! I’m Jana, a Disney-loving wife and mom from Atlanta. My boys (my husband and sons) are the greatest joys in my life. We have so many magical memories from our vacations at Walt Disney World Resort and aboard Disney Cruise Line. I welcome the chance to share my knowledge and advice in helping you plan your visit to the Most Magical Place on Earth. Learn More About Jana

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