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  • On Jan 17, 2024
    Carlos from FL Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Hello, I recently tried to update to a newer email on the MDE app. (I’ve had the same email in the Disney app for years) but since I used my new email for Disney+ and stuff, it’s saying I have to sign in, but I want to migrate my MDE stuff to the new email

    Hi Carlos,

    Welcome to planDisney!

    Let me first say that I am glad to hear that you are using the My Disney Experience Mobile App. We just need to get your email updated. If you contact a cast member in Website Support, they should be able help you make the adjustment to connect your My Disney Experience account to the correct email address. My husband had a similar issue a while ago. We realized that he had an account linked to an old email address. The cast member was able to connect to his new email address and keep all of his plans in place.

    As you get that My Disney Experience account sorted out, I hope you are making plans for an upcoming visit. Keep an eye on the Special Offers to see if there is one that corresponds to the dates you want or plan to visit. My family is currently deciding which dates we want to visit for this year, and we are happy to know that Disney Dining Plans are back. The Disney Dining Plan is a good value for my family because we appreciate having a quick-service and table-service meal per night of stay and using the resort refillable mugs. We also love the dining experiences at the Walt Disney World Resort!

    Carlos, I trust you will get your My Disney Experience account connected to the right email address and can keep making the most out of the mobile app. When you do start making plans for a visit, remember to make sure all of your family and friends are linked in the My Family & Friends list and that you are sharing plans so that everyone can see the plans for the trip!

    Magic and memories,
    Donyell
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Meet the Panelist: Donyell, North Carolina

Hello from North Carolina! I am a mom of twin girls, wife, and university professor who has been inspired by the creativity of Disney for a lifetime. Since my first Disney visit when I was 12-years-old, I have been drawn to the adventures crafted by Disney Imagineers. Planning Disney vacations helps connect me to families who will find in Disney the kind of joy my family has experienced over the years. Allow me to help you map your own Disney journey so that you, too can create the memories of a lifetime! Learn More About Donyell

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