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  • On Nov 8, 2023
    Virginia from MA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    How can I reactivate an account? I deleted under my daughters email? She is 14. I was trying to get her set up with my Disney app experience. But had a hard time linking her reservation.

    Welcome to planDisney, Virginia! Thanks so much for coming to us with your question today. My Disney Experience is such an important part of your trip, so it's a great idea to make sure that it's all squared away and ready to go before your vacation. I'm happy to chat with you about what you need to do to make sure that it's up and running before you take off!

    Virginia, if you have deleted a My Disney Experience account and you have questions about reactivating it, the best course of action is to call the hotline for My Disney Experience, MagicBand and MagicBand+. You'll be able to speak directly to a friendly Disney Cast Member who will help you figure out if you can reactivate your daughter's account or if it would be best to set up a whole new one for her. They can also help you link her tickets and reservations and make sure that you're all connected and ready to go! Once you're linked together in My Disney Experience, you will be able to manage your reservations, share your plans, and stay connected throughout your entire trip.

    I hope this answers your question, Virginia, and please let us know if there's anything else we can do to help you plan your magical vacation!

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Meet the Panelist: Jessica, Texas

I'm a personal stylist and I live in Texas with my husband and our three rescue animals. We are Disney Parks-obsessed and love enjoying all the magic that's out there especially for grown-ups. In fact, we even opted out of a tropical honeymoon to spend a blissful week at Walt Disney World Resort instead! I'm thrilled to be on the planDisney Panel and I'm excited to share everything I've learned from all of our trips and help you plan a memorable family vacation.  Learn More About Jessica

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