Minnie and Mickey Celebrate Disney 100; Epcot
  • On Nov 8, 2023
    Virginia from MA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    How can I reactivate an account? I deleted under my daughters email? She is 14. I was trying to get her set up with my Disney app experience. But had a hard time linking her reservation.

    Welcome to planDisney, Virginia! Thanks so much for coming to us with your question today. My Disney Experience is such an important part of your trip, so it's a great idea to make sure that it's all squared away and ready to go before your vacation. I'm happy to chat with you about what you need to do to make sure that it's up and running before you take off!

    Virginia, if you have deleted a My Disney Experience account and you have questions about reactivating it, the best course of action is to call the hotline for My Disney Experience, MagicBand and MagicBand+. You'll be able to speak directly to a friendly Disney Cast Member who will help you figure out if you can reactivate your daughter's account or if it would be best to set up a whole new one for her. They can also help you link her tickets and reservations and make sure that you're all connected and ready to go! Once you're linked together in My Disney Experience, you will be able to manage your reservations, share your plans, and stay connected throughout your entire trip.

    I hope this answers your question, Virginia, and please let us know if there's anything else we can do to help you plan your magical vacation!

    Jessica
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Meet the Panelist: Jessica, Texas

I'm a data scientist and lifelong Disney enthusiast who’s been visiting Walt Disney World Resort since I was a baby. My Disney travel style combines stunning lounges and world-class dining with the joy of hidden entertainment gems and my all-time favorite attractions. Whether it’s a foodie-focused couples' getaway or a fabulous girls' trip, I believe the magic starts with planning, and I'm passionate about crafting unforgettable adventures. Learn More About Jessica

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