Little girl with Minnie Mouse; holding hands; front of castle; castle bridge
  • On Jan 8, 2024
    Alan from CA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I purchased tickets with the Kids Special. I am interested in getting a Magic Key pass for the family. Am I able to get a refund for the tickets I already purchased so I can apply those funds to the Magic Key purchase?

    Welcome to planDisney, Alan!

    Oh boy! I’m so glad to see that you and your guys are ready to enjoy some family time together at The Happiest Place On Earth with brand-new Magic Keys! So many of my friends have taken advantage of the Special Kids’ Ticket Offer so that they can join in on adventures during Valentine’s, Lunar New Year, and the Disney California Adventure Food & Wine Festival this year. So, let's see what we can do to make the most of your Disney Dollars!

    Alan, upgrades on unused tickets can be done on-site before the resort closes for the day. At that time, you’ll have to pay the difference between the Kid’s ticket offer and the Magic Key tier that you choose immediately because payment plans are not available for upgrades.

    But Alan, if you and your crew are not available on the day that Magic Key sales reopen, and you’re afraid that the Key of your dreams will sell out before you’re able to visit the ticket booths in person, here’s an idea: Since Magic Keys are not activated until the first day that you physically visit the theme parks, you can purchase one online, and you’re renewal date won’t begin until you choose to scan it in the parks. That means that since your cast of characters already have specially priced admission tickets, you can still use those by March 10th. Once you’ve used each of your specially priced tickets, you can switch over to the Magic Keys that you purchased using the virtual queue on January 10th.

    I know that option doesn’t necessarily save you any Disney Dollars, Alan, but it’s a smart way to stack those glorious Disney Days!

    I hope this helps you plan a magical year of adventure with your family, Alan.  If you have any more questions or need further assistance, don't hesitate to reach out again for a quicker response now that you’ve got a friend in me. I'd love to share more of my favorite tips for visiting the Disneyland Resort!

    See ya real soon!
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Meet the Panelist: Danielle, California

I'm Danielle, happy wife and mom of two of tiny tots. Raised just around the riverbend from the Disneyland Resort, I love finding ways to experience all the magic that The Happiest Place On Earth has to offer! From finding the yummiest snacks, to taking practically perfect photos and adding magic to a romantic night out, let me share A Whole New World of tips to keep your Mouseketeers happy and cozy in the parks and hotels. If you're feeling overwhelmed planning your dream trip, you've got a friend in me! Learn More About Danielle

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