Roundup Rodeo BBQ; decoration; slinky dog
  • On Dec 11, 2023
    Lori from MO Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I purchased tickets for Jan 2nd. Am I able to get in to the park? I went to park reservations and there was a notice in red that park limit has been reached, but when I purchased tickets that was not there.

    Hi Lori! Thanks for reaching out to us at planDisney. Let's see if we can figure out how to get your Theme Park Reservations all set.

    It sounds like you purchased a 1-day theme park ticket for January 2, 2024. When purchasing a 1-day ticket, you must select the exact park you'd like to visit and a Theme Park Reservation is automatically made for you. This is the only ticket type currently that automatically makes a reservation for you. Now when you're going to make a reservation, the date is likely red because you already have a Theme Park Reservation for that day and cannot make a second one! You'll just want to confirm that this is the case by checking your My Disney Experience account.

    To check to be sure that you have a Theme Park Reservation, log into your My Disney Experience account and select "My Plans." If you scroll down, you will see any Theme Park Reservations that have been made, usually listed as a "Disney Parks Pass" and lists the park. I'm hoping that yours is there! If it isn't, it may be an issue with the ticket you purchased. In that case, I would suggest you speak to a friendly Cast Member at the resort to see if they can get to the bottom of it and steer you in the right direction.

    If you have any other questions, please feel free to reach out to me directly. Have a truly magical visit to the Walt Disney World Resort to kick off 2024!

    Sometimes the right path is not the easiest one,
thumbnail image for Matt

Meet the Panelist: Matt, New Jersey

Well hello there! I'm Matt and I'm a Disney-loving husband, teacher, and uncle from New Jersey. You can often find me tasting my way around an EPCOT festival, rope-dropping Magic Kingdom Park, or conquering all of the Disney Mountains. I can't wait to help you reach out and find your happily ever after on your next Walt Disney World Resort vacation! Learn More About Matt

Related Video

  • thumbnail image for Technology | planDisney Podcast – Episode 8

Didn't find what you were looking for? Click the Ask a Question button to open the Ask a Question dialogue box. If you are not logged in a dialogue box will appear to signin in order to ask a question.

To submit your question, please log in now if you have not already done so.

Ask a QuestionOpens the Ask a Question dialog box.

Update Browser

For a better experience browsing this website, please download an updated version of Internet Explorer.

Or you can continue browsing without updating.