Mickey dressed in holiday clothes in front of a Christmas tree.
  • On Dec 8, 2023
    Amanda from FL Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Can you purchase Florida resident tickets online with a gift card if you aren't using ID me and instead bringing bank statement to prove residentsy? My order will not go through and I don't know what I'm doing wrong.

    Happy sunny holidays, Amanda, and welcome to planDisney! I'm a Florida resident with a home in another state, so I have some ideas about why you're hitting a snag with those Theme Park Tickets. Since your Walt Disney World Resort visit is coming soon, let's make it magical!

    I chatted with a helpful Cast Member who said your My Disney Experience account must have a primary Florida address to purchase a resident ticket. If you have another state listed in your account, you won't be able to apply any Florida-exclusive discounts online. But I have some things to try.

    You could go into your My Disney Experience and change your address to the one you have in Florida. The system should then allow you to use a Disney Gift Card and complete the transaction. You can opt out of the online residency verification and bring the proper proof when you arrive at the theme parks to activate those tickets at Guest Relations

    Another option is to give the New Tickets line a call. The Cast Member said they should be able to override the non-Florida address in your account. I confirmed they can take a Disney Gift Card as payment over the phone, so that could be the simplest option.

    I checked the Theme Park Reservations calendar, and Christmas Day has limited availability. If you plan to go to a park that day, I suggest you call to secure your tickets and reservations as soon as possible. I plan to be at Disneyland Park on Christmas Day; we can celebrate Disney-style on opposite coasts!

    One of my favorite attractions is the holiday overlay on Jingle Cruise at Magic Kingdom Park. The sparkling and festive decor outshines the skippers' puns! Well, almost. 

    Amanda, I'm showering you with pixie dust and tinsel so your upcoming visit will be merry and bright. Stop by planDisney anytime! 

    Magic awaits,
thumbnail image for Elaine

Meet the Panelist: Elaine, Florida

Bright Suns! I'm Elaine, a retired teacher dividing my time between my home state of Kentucky and the Sunshine State. I married my college sweetheart, and now that our only son is grown, we are exploring the empty-nest life. My family has been visiting Walt Disney World Resort for over 25 years, so if you have questions about adult-only visits, plant-based meals, thrill attractions, and Florida-resident perks, I'm here for you in full Force. Like Yoda would say, "Trips, we will plan!" Learn More About Elaine

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