Disney 100 Characters; mother, father, daughters; Donald Duck, Pluto, goofy
  • On Sep 7, 2023
    Bridget from MO Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Hi, I just purchased Memory Maker for our upcoming trip next week, but am not seeing any proof of purchase or how to know it is linked to my account, etc

    Welcome back to planDisney, Bridget!

    Thank you for stopping by once again with another excellent question. We are honored to continue to assist you as you plan a pixie-dusted Disney adventure!

    I am happy to hear you have purchased Memory Maker. I consider myself a terrible photographer, so I love letting the talented Disney PhotoPass photographers capture all the beautiful memories I make with family and friends at the Walt Disney World Resort. The best thing about Memory Maker is that it includes unlimited downloads of all the digital content captured during your visit, including photos and videos from select attractions.

    I received an e-mail with a confirmation number last time I purchased Memory Maker, so I recommend checking your inbox, including your spam or promotions folder. You can also view your Memory Maker entitlement by signing in to your Disney account and visiting Tickets, Passes & Memory Maker. Scroll down, and you should find your Memory Maker purchase at the bottom of the page. If you cannot find your Memory Maker entitlement, use the confirmation number sent with your order confirmation to link Memory Maker to your account. If you require further assistance, do not hesitate to contact the Disney PhotoPass team.

    I hope this information is helpful, Bridget. Come back to visit us if you have additional questions, and have a magical visit to the Walt Disney World Resort!

    See ya real soon,
    Thiana
thumbnail image for Thiana

Meet the Panelist: Thiana, Brazil

My name is Thiana and I am a German-Brazilian sworn translator from beautiful Brazil. I am happily married to my prince charming and the proud mother of two lovely princesses. When I am not busy with work or family, you can catch me reading, running, listening to music, or planning our next Walt Disney World Resort visit. I hope to help you plan a magical Disney vacation that will be filled with wonderful memories.

Learn More About Thiana

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