AA; Mom planning on computer
  • On Sep 15, 2026
    Susan from CT Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    We purchased magic bands and tickets for 2021, however Covid hit our family and we did not travel. How do I find out if the tickets on our bands are still valid. We never used the bands.

    Welcome to planDisney, Susan!

    I am so glad to see that you and your family are finally ready to discover the magic that is Walt Disney World. You are long overdue for some fun!

    Susan, there are a few easy ways to learn if your theme park tickets are valid, so let's a take a look. One option is to check your My Disney Experience account online. Once logged in, hover your cursor over your profile pic (at the right), then click on View My Plans & Tickets. Next, scroll down to My Plans, Reservations and Tickets and select the Tickets, Passes & Memory Maker tab. Tickets are listed there. 

    Another method is to open the My Disney Experience app, then click on the hamburger icon--three horizontal lines in the bottom right corner--and click on the link at the top left: My Tickets & Passes. You'll be able to see ticket details there. 

    Susan, I've also had lots of luck calling a Cast Member at the Walt Disney World Help Center, too. When we had unused tickets that were several years old, those very talented folks at Tickets and Hotel Reservations informed me that the money paid toward an unused theme park ticket never loses value. So even if your park tickets are no longer valid, you'll likely be able to apply the amount paid to the purchase of new tickets. 

    Now, as for your MagicBands, those should work for on upcoming trip. We bring our MagicBands and MagicBand+ on subsequent visits and they all work beautifully--even though they are several years old. Pack those little beauties to enjoy the hands-free ease of visiting The Most Magical Place on Earth while wearing them!

    Susan, as you put together your plans for a positively pixie-dusted visit to Walt Disney World, be sure to send additional questions our way. We love to help!

    Andrea H
thumbnail image for Andrea

Meet the Panelist: Andrea, Pennsylvania

I am a high school English teacher, wife and mom who has been a member of the Disney Vacation Club since 2003. I love discovering a new favorite DVC resort, new fantastic Walt Disney World restaurant, or a hidden gem onboard a Disney ship. I'm a micro-planner who enjoys helping others create their own magic! Learn More About Andrea

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