Couple at it's a small world; costume
  • On Aug 10, 2024
    Brian from CA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I purchased my disneyland tickets on Aug 9 and my trip is set for Aug 12. When would i get emailed my tickets for park entrance?

    Hi Brian! Thanks for bringing your question to planDisney.

    You should have received an e-mail confirmation of your ticket purchase almost immediately after your online purchase. I suggest checking your spam folder. It might have found its way into the wrong folder. Try searching for "Disneyland Confirmation." Another place to look is the Disneyland mobile app. If you're signed into your MyDisney account, you might find the tickets on the app. Tap the three-bar icon on the bottom right side of the app to pull up a series of tiles. Select "My Tickets & Passes" to see if your tickets aren't already linked there.

    If you can't locate the confirmation with a little e-mail box sleuthing and checking the app, please call the Tickets phone line. A helpful Cast Member can assist you in locating the missing tickets. Be prepared with the name and e-mail address used to purchase the admission tickets. This will help them find your tickets!

    Be ready for your park day by checking the Daily Events Schedule. While schedules are subject to change or cancellation, this is a great resource for planning your must-do list for the visit. Parades, fireworks, entertainment, and more are all listed here, as well as current refurbishments.

    I hope this helps!

    Elizabeth
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Meet the Panelist: Elizabeth, Missouri

Hello from St. Louis! I'm Elizabeth, a professor, wife, and mother to two little boys. We love to travel as a family, and Disneyland Resort is the place where we laugh more and make the happiest memories. We've done everything from solo to big multi-generational trips, and I've got the tips and tricks for traveling with little ones to help ensure your experience is truly magical. Learn More About Elizabeth

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