Asian Family; Multigenerational
  • On Apr 12, 2024
    Mary from CA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Hello, I purchased Disneyland key passes last August for several family members on the payment plan and would like to see the remaining balance. How can I do that?

    Hi, Mary! 

    Welcome to planDisney. I’m glad you found us and asked your question about the Disneyland Resort. I hope your family has been enjoying many adventures in Disneyland Park and Disney California Adventure Park together using your Magic Key passes!

    For general information about your monthly payment contracts, or to inquire about the amount you still owe on the passes, please call Magic Key Monthly Payment Guest Services at (800) 410-4656 from 8:00 a.m. to 8:00 p.m. Pacific Time on Monday through Friday, or from 8:00 a.m. to 12:00 p.m. on Saturday and Sunday. If you wish to change your payment method on file to a different credit card in your name or pay off the full remaining balance owed on one or more passes, the Cast Members in that department can assist you with those tasks as well.

    I hope this helps, Mary. Don't forget to check out the Magic Key pass discounts to make sure you’re making the most of all the benefits of being a Magic Key holder! If you have any more questions about the Happiest Place on Earth, please don’t hesitate to write back.

    Wishing you magic,
thumbnail image for Courtney

Meet the Panelist: Courtney, California

I'm a lifelong Californian who's been making magical memories at the Happiest Place on Earth since I was a little girl! Now that I'm the mom of a spirited son and daughter, I love seeing the Disneyland Resort through their young eyes. Our family is perpetually planning our next Disney Parks adventure, and I'm excited to help make your dream vacation a pixie-dusted reality too! Learn More About Courtney

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