Hi there Ivan,
Welcome to planDisney and thank you so much for your question! The
Southern California Resident Ticket Offer is such a great deal - I'm so glad to hear you'll be able to take advantage of it in the first half of 2024.
Unfortunately, I'm not able to see the details of your specific situation (we planDisney panelists are Guests just like you and don't have access to ticketing systems). However, when I want to make or manage all the different types of reservations for my trips to the Happiest Place on Earth, I typically use the
My Plans hub. Have you tried to make your
theme park reservations from there, yet?
Also, the terms and conditions of these tickets mention that they need to be used between January 2, 2024 and June 2, 2024. If you were looking at making your reservations within that window, then it's also possible that there weren't reservations available for the dates that you were looking at - you can check the
Reservation Availability Calendar to confirm.
If none of the above helps then I would recommend
calling a Cast Member at the Tickets line! They should be able to see the details of your tickets and help identify what might be going on.
I hope that's helpful, Ivan, and thanks again for your question! I hope you enjoy your visits to the Disneyland Resort this year - eat an extra churro for me!
Have a Magical Day,
Greg