Hiya, Sharnell!
Welcome to planDisney! I’m sorry to hear that your plans have changed. I’ll be happy to help you navigate this.
While
theme park tickets are nonrefundable, you can
modify your park reservation if you cannot make it on your original arrival date. Here’s how:
- Visit My Theme Park Reservations. (After clicking this link, you will be prompted to log in to your MyDisney account.)
- Choose "Modify Reservation."
- Select the members of your party who will be modifying their park reservation.
- Choose the new date by selecting an available date on the park reservations calendar.
- Choose the theme park you want to start your visit at for that day.
- Click "Continue."
Please keep in mind that the deadline to modify your reservation is 11:59 PM Pacific Time on the night before.
Bonus Tip: Standard theme park tickets are typically valid through their expiration date, so you have some flexibility depending on your ticket type. If you are not sure when you will be able to visit, I recommend selecting the furthest available date to give yourself time to figure it out. You can always modify it again later.
Sharnell, I hope this information is helpful and that you’re able to continue to find moments of joy. The Happiest Place on Earth will be waiting for you when you’re ready!
Sending you faith, trust, and pixie dust,
Karmeen