Disneyland Main Street
  • On Aug 21, 2021
    Michael from AZ Asked

    If your policy changes on COVID and you start to require proof of vaccine am I able to get my money back for the park tickets?

    Hi Michael!

    Thanks for stopping by to see the planDisney Panelists! We are a group of Disney fans and vacation experts from around the United States and the world, here to help you with your trip planning questions!

    Currently, the Disneyland Resort does not require vaccination to enter the theme parks. It is highly recommended that Guests be vaccinated, or that they have a negative test in the days before their visit. But at this time, Guests are not asked to provide proof of either. These practices, while in no way required, are the best way to keep the parks safer for everyone. Hopefully, by keeping the parks safer, there would be no need for any requirements or shutdowns in the future.

    In my experience, it’s not typical for Disney to release policy information on what they will do “if” something were to happen in the future. So I have not seen anything from Disney release any information that specifically addresses your question. Since the only crystal ball I know of is located inside the Haunted Mansion, and I don’t have access to that from my home in Indiana, I can only make an educated guess as to what might happen. (Oh, how I wish I were at Disneyland!)

    Typically, Disneyland Theme Park Tickets are non-refundable. However, the value paid for wholly unused tickets can be used toward the purchase of future theme park tickets at the same or higher price. This is also true for wholly unused tickets past their expiration date. So while I don’t know what Disney would do if a vaccine requirement were to be put into place, I would not recommend you anticipate a refund, Michael. You could transfer your unused tickets to another friend or family member who was vaccinated and wanting to visit, or you could hold onto your tickets for a time in the future you were able to visit and use the value you paid for them now toward the purchase of tickets then. If you are very concerned, you may wish to hold off purchasing your tickets until closer to your trip.

    While not a definitive answer, I hope this gives you an idea of what to expect, Michael. Whatever you decide, I wish you a safe and healthy autumn.

    - Kate
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Meet the Panelist: Kate, Indiana

"Welcome Home!" I'm Kate, a mom and nurse from Indiana. A lifelong Disney fan, Disney Vacation Club opened a world of vacation possibilities for our family. I’ve traveled with young children and those young at heart, planned romantic trips for two and made FastPass+ reservations for an entire marching band! Whether dining with Mickey, surfing in Hawaii, or relaxing around the pool we make the most of our Disney Vacation Club Membership. For this nurse, every day is better with a little dose of Disney! Learn More About Kate

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