AA; Mom planning on computer
  • On Mar 16, 2024
    Heather from MO Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Please advise how to completely delete my Disney account and information?

    Hello Heather,

    Thanks for bringing your question to us here at planDisney. I'm happy to help!

    You should be able to deactivate and delete your Disney account by signing in online at https://mydisneyaccount.com/ and clicking the "View Account Management" link. At the very bottom of the screen is a link to "Request Account Deletion." Clicking this will generate a one-time passcode sent to the email address associated with your account. You'll need to confirm this request and once complete your account and associated information will be deleted in 14 days. Keep in mind that any active subscriptions like Disney+ or memberships will need to be canceled prior to deleting your account.

    If instead, you or a member of your travel party have multiple My Disney Experience accounts that need to be merged you can complete this process without deleting the existing Disney account. I went through this process when merging the managed profile I created for my husband with the My Disney Experience Account he created for himself after a few visits. It was a simple process to merge his duplicate accounts on my Family & Friends list online, but Cast Members can assist you with this process by phone if you prefer.

    I hope this was helpful, Heather. If we can answer any additional questions or offer further guidance please don't hesitate to come back and let us know.

    Have a magical day!
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Meet the Panelist: Amy, North Carolina

Hi, I'm Amy- a proud wife, mom, and Disney adult. I'm a natural planner with a flair for the creative, always looking for ways to add a little magical sparkle to our family's day-to-day happenings and once-in-a lifetime moments. You'll find me and my crew visiting the parks from rope drop to close and packing in as much magic as possible to each day of our Walt Disney World Resort vacation. From dining to photo spots and all the details in between, you've got a friend in me! Learn More About Amy

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