Hi there Steve, and welcome to planDisney!
It looks like you might be looking for a more direct way to reach the folks at the
Front Desk at
Disney's Port Orleans Resort - Riverside, and I can definitely relate to wanting to speak to a human directly. I'm not sure whether you're currently staying here or are looking to contact them ahead of your visit, but I took the opportunity today to stop by to ask for contact numbers that you might be able to try:
- The Cast Members at Disney's Port Orleans Resort - Riverside could only provide the following phone number currently listed on the Walt Disney World Resort website: (407) 934-6000. (Though there may be more direct numbers, these are used internally and cannot be published and at the time of writing this is the only one available for guests to call.)
In my personal experience during my last
Disney Resort Hotel stay, we attempted to contact the Cast Members we had checked in with from our room phone to ask whether we had left something there by accident only to discover that the call was routed
remotely through a call center; the Cast Member who I spoke with on the line admitted that she was not physically located there to confirm and actually recommended taking the time to head to the lobby to ask in person. Personally, you just might be able to find some very rapid help by
messaging a Cast Member on the My Disney Experience app, which I think is worth doing at the same time in the event that you find yourself waiting on hold!
Wishing you all the best on your quest to make that call!
Prince